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i didn’t sign up for jump on demand but it got added to one of my lines? is there a way to get out of it? it added on to my bill.
I’ve checked online and gotten this message: “T-Mobile Home Internet may be available at your address. If you’d like us to notify you after confirming availability, enter your contact info below.” I’ve called support asking what this means, and they say “it should be available in your area, you shou...
I purchased a iphone12 from my Costco store. I had to return it because it failed to log onto the internet. So I returned the phone and bought another iphone12. I submitted the rebate form online. I checked the date I applied it was January 6 2021. I checked my mobile rebate submission and it was st...
My one plus 6 won’t turn on. Any suggestions?
I installed the update and found that all of my saved texts and pictures in ALL of my texts are gone! Everything... Anyone find a way to fix this or am i out years worth of messages and pictures?
Sinc the update yesterday I've had times where the phone doesn't read sim card or connect to Wifi. It's frustrating because I never had a problem with the phone until the update. It's only been a day and Ive had this problem 2 times where I have a useless phone for over an hour. Had to reboot many t...
My phone is about to be paid off and I’m wondering if insurance can be added after the fact
Issue: Does not work with GlobalProtect VPN. My company just changed to this. Also tried a 5.2 version of GlobalProtect. NG.Called TMO support on Friday and requested to push the 168 firmware. Support needed to submit a ticket to engineering for that. Gave them until today. No update.Factory Reset t...
Since the update to Android 11, I have had multiple issues. Sending text messages, especially voice texts and pictures is a nightmare. They fail constantly. (On a side note, what is the best texting app to use on this? Is there one I can switch to, I've tried a couple and I can't find any better th...
I often don’t get security verification texts sent to my iphone 11.
not able to see Primary account holder
delete
iPhone 12 Pro Max on T-Mobile Essential NCC family plan. After updating to iOS 14.5, cellular data won’t work. It doesn’t matter if it’s connected to 5G or LTE, or at whichever signal strength. It doesn’t have internet access. I can only make phone calls and text. I have tried network reset, factory...
We have had T-mobile for less than 2 months. In that time we have received three bills, but no help with our incredibly bad service. I guess I should have known this was a mistake from the beginning. When we visited the local T-Mobile store we encountered the rudest, least professional employees we...
Hi, I am going to be taking my son's phone into an apple store to be looked at. The email said we may need proof of purchase. Can I get a copy of purchase receipt?
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