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So I have not had an issue with no network connectivity until today. It was working fine this morning and around lunch time I was unable to receive or send messages and calls. I paid my Bill so that’s not the issue. I tried all the troubleshooting steps. I’m unable to call t mobile because of not ha...
So I have warranty and submitted a claim. My deductible was $99 and I sent my phone in and got a replacement. But my question is, is the replacement now my new phone to keep or does my original phone get repaired and we gotta do a switcheroo again? lol never done this before..
Hello. I added a $70 refill card to my Tmobile prepaid account back in January. I had more than $70 in my account. I am living outside the US and keep my US cell phone with me to receive security text messages from banking and other financial institutions. I was on the $3 a month plan. About a week...
So this is the third time this has happened. I will be surfing the net and all the sudden webguard will come crashing in and block websites at random times, then a couple days later it will stop. I’ve looked at my account and webguard is disabled, and has been since we got our subscription. I hav...
I know it's a $25 deposit that usually get waived, but how much is the Cell Spot Signal Booster box if you lose or break it?
why cant my v341u connect to this franklin t9
My gateway internet says it is connected to all devices, phones, tv… etc. The app says that the connection quality is excellent. The app says that the internet-gateway-my device are all connected. This is day 2 and I am unable to get someone in customer support to answer, I’ve been waiting over an h...
Hello. Question, I am looking at buying my son a ASUS ROG phone 5 as a graduation gift, he’s attending college in the fall as a “video game” designer, thought it would be a nice gift. But, I can’t find anywhere that T-Mobile supports ASUS on it’s network. Even the seller cannot or won’t confirm if...
We received the new 5G modem for Home Internet and are on the older firmware version 1.2003.03.0143. Is there anyway to trigger the update? I've heard the new update can greatly speed up the modem but don't know if that's true.
While paying the Tmobile bill, the payment failed and I still haven’t received my refund after more than a week. Tried contacting customer service and the wait is too long to get through. How long does it take for this kind of refund?
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