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I m having problem casting netflix or youtube or any streaming services on T-Mobile home internet. I had no issues when I was on Cox internet. I've reboot my phone and the chromecast. I can mirror cast my phone screen but just can't cast any streaming services. Whenever I try to cast it, my tv scre...
Messages or codes not being received from different apps, this including banks and third parties. Tried checking my setting and my account services but everything seems fine. I don’t know if it is just an iPhone thing . Is anyone having the same problem?
I just got a T-Mobile High-Speed Internet Gateway and am trying out the ISP service. So far I’m very impressed with it.I have the cylindrical device (5G21-12W-A).I’ve read that it’s possible to use this device with an existing router. Can anyone point me to instructions for doing so?I want to do thi...
So I have a T-MOBILE business account and I’m showing up as Spam Risk when I call out to any phone that doesn’t have me saved. Any suggestions on how to go about removing my number from the spam lists? TIA!
I have the Nok 5G21 gateway modem/router. I need to be able to setup different VLANs and QoS rules in order to isolate some devices from others and limit bandwidth on others, etc. These are pretty standard features on most modern routers. Is there a way to do this with this device? And if not, w...
I am traveling to Haiti tomorow, would like to know how to purchase international pass for data with 5G. When I’m in the country, I receive a text to purchase it, but the link doesn’t work.
I was sent a high speed internet gateway, but there’s nothing for it to connect to. No 5g nearby and the 4g LTE is terrible. It needs to go back ASAP, but I can’t reach anyone by phone to arrange it. I guess they’re not doing chat support now.
For my t-mobile home internet, I have to restart the router daily otherwise I drag down from 80+ mbps to something like 20mbps. Are better routers coming out? Am I the only one this is happening to? I have called support before on this and they just have me reboot or reset the router but it even...
My LG V20 keeps dropping calls then a few moments later, the message appears indicating the T-Mobile Name ID has failed. This happens several times a day. How can I resolve this issues. It’s been going on for over a year.
I am now on day 2 of my T-Mobile Home Internet. Previously I had a prepaid cellular account that is not in use. To date I have not been able to log into my Home Internet account because of some conflict with my prepaid account.Getting support for this is impossible as teh Home Internet team doesn'...
I find it super disturbing that we now have only one option in Mexico. It makes it difficult, because I pay $50 extra a month to have the one plus international feature on 2 devices. I will not be subject to a 5gb limit while in Mexico of high speed data. I’m upset that T-Mobile let go of the one s...
This is crazy been waiting on the phone for about an hour for costumer support.
I switched 3 lines from Verizon/ATT to T Mobile. At the time of switching, there was a promotion of trading in an old iPhone with around 530 bill credits plus the trade-in value. I traded in my old iPhone 7 Plus which had a scratch. I selected that option and my trade-in value went down from 200 (or...
Everyone’s been talking about 5G. But if you talk the talk, can you walk the walk? T-Mobile’s been transparent about 5G since introducing the layer cake concept in 2018. It’s time to explain why T-Mobile’s 5G can compete with the other carriers and call out the myths surrounding “nationwide” coverag...
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