When I send messages to people the preview on the other persons phone says it:s from a person named Terrence. Not one of us has that name as a contact in our phones
These are similar products, but seem to have slight differences.Here is what I got, from CS:===From TM CS:===Hi Mike,Thank you for reaching out to T-Mobile Care. I would be more than happy to go over the feature details that are included with the data pass recently added. Below I have listed the features that come included with an international data pass and global plus feature. Please advise which feature best fit your request, we’d be more than happy to make the change.International Roaming Data Pass-$50- 15GB(International data roaming global passes provide an international high-speed data connection and unlimited voice calling for countries listed in the Simple Global Country List. Available in 512MB, 5GB, and 15GB allotments):High-speed data while roaming outside North America* (choose data allotment below)Unlimited $0 calling from Simple Global to Simple Global countries (including the U.S. and Puerto Rico) Includes Smartphone Mobile Hotspot access up to data pass allotment.===Gl
How or where do I order booster for my T-MObile internet? Thanks
What is expected download speed from a mobile device when TMO throttles your 5G device down to 4G LTE speed after using up your high speed data allotment. I am only getting .01 mbps up or down. Not usable. Who at TMO really cares?
Hi.A new user, and I was handed an ARC-KVD21. Have connected several devices easily, but the Windows 10 box won’t do it. The gateway gets a “good” signal.Ethernet line works fine (on it now); wireless does not.WLAN AutoConfig service is started and Windows power off is disabled.Before attempting to make wireless connection I disable the Realtek local area connection. Unsure if this is actually necessary.The odd thing is, starting WiFi in windows 10 does not work. It shuts itself off right after turning it on in Settings/WiFi.I realize this is not strictly a T-Mobile issue (I believe) but I’m rooting around for fixes.
On my second Sag unit in 2 weeks. They both worked fine for the first two days. Great speeds then the dreadful power on off reboot. Now its rebooting bout every 2 hours. From previous complaints there has to be a bad design or batch out there. Has anyone found a solution other then returning for another unit over and over again? My signal level is full bars, it just the power rebooting problem.
I have a LG G6 ThinQ h875. My mobile banking app just today updated and now my OS version is too low. Needs to be Android 9 minimum. There no OTA update past 8.0. How do I legitimately get it to Android 9.0 or higher?
Hey T-Mobile , why is my home internet service so bad lately? Also, why don't the people who answer my calls speak English?If i had to compare my recent experience with T-Mobile home internet to anything else in the world. I would compare it to having dental surgery without anesthetic.The service sucks!The customer service sucks!Give me one good reason to stay with your service....
Hello how do you transfer Secure folder data from Samsung Galaxy 8 to SR22 Ultra. Using Smart Switch did not transfer the Secure Folder data.
We are new T-Mobile internet gateway customers. We are experiencing drop-off of our internet (wireless) even when our new (Nokia) gateway is showing connectivity. Only action to fix, so far, is to reset by power-off/power-on. Thats fine if we are home.Is there a remote reset procedure for the Nokia gateway that can accomplish this in case we are on the road and the network drops offline? Important because our furnace and security systems are running through this network.
Is there any possible way I can disable wi fi calling in my phone with a different device?
4207 topics
1482 topics
139 topics
1696 topics
1258 topics
529 topics
127 topics
298 topics
42 topics
116 topics
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
