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I just received the Gateway home internet and am super happy with the speeds. What I am having trouble with is when I am streaming TV with fubotv it states that I am in Philadelphia which is 8 hrs away thus my local channels are no longer local. I made sure.my zip code on Fubo was correct. I was a...
I just recently upgraded to a S21 Ultra and made it through my trade in and payment info, and then got to the contract part to sign and clicked submit and got a “service unavailable” error. I was charged for my EIP payoff, but that’s it. So something processed, but no additional charge for the new p...
Recently we have trade in our old mobile and added new line to the existing group using a promotion offer, they have promised overall 500 trade credit for old mobile and adding new line as per the promotion. Unfortunately T Mobile is not good enough keep their word and simply saying promotion is not...
When I send a text message to a certain person my text messages show Sent as SMS via Server. I have not changed anything on my phone settings or message settings. It only happens with one person and no one else. How can I fix this or turn that off. I've turned off my sent, delivery and typing notifi...
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mobile Home Internet. VPN worked just fine on the same computer using cable network.
After spending an hour on the phone waiting to talk to a customer service rep at 1-844-275-9310, and never getting to talk to one, I’m irritated.We became T-Mobile Home Internet customers last September. Now we’re wondering if we made a mistake. We’ve got the white gateway, although I asked for the...
Switched to T-Mobile home internet. Of course I work from home and need to connect to a VPN - will not allow that. Called T-Mobile. They stated it need to be configured to IPv4 and IPv6. Contacted my IT department. VPN is already configured to IPv4. Back on hold with T-Mobile. Any known fixes to thi...
I've suddenly started receiving SPAM text messages. I haven't had much trouble with this until lately. Why did this change and how can I stop those messages? I thought I was paying extra to not be bothered….
I am tired of this app not working. Constantly getting internet connection issues. All of my other apps work on my TV but tvision. The quality of video is not even that great. Thought there was 4k. Not even close. Every time I have connection issues I have to Uninstall the app and re-download. So o...
On a T-Mobile bill, under SERVICES, what does DATA ADD-ON mean?
I received this device and have great service so long as I place it on the top level of my house! I want to utilize the LAN ports for an ethernet connection to my home router but it does not seem to negotiate with my router or even my switch? I have tried both dhcp and static settings for LAN1 and I...
I have ALWAYS had Lookout on my tmobile phones over the years and have ALWAYS had the premium plan at no charge based on the fact I have TMobile Jump (regular Jump not Jump On Demand) but all of a sudden I just so happened to look at my app and see that out of nowhere I'm on the free plan which offe...
I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for the Phone app. I continue to get the messages "Visual Voicemail Activating" and "Can't activate Visual Vo...
I am receiving text messages from email addresses, How can I block them?
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