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I just got a T-Mobile High-Speed Internet Gateway and am trying out the ISP service. So far I’m very impressed with it.I have the cylindrical device (5G21-12W-A).I’ve read that it’s possible to use this device with an existing router. Can anyone point me to instructions for doing so?I want to do thi...
I would like to use Port Forwarding, IP Reservations, and be able to rename devices in the device list. None of this seems available with the 5G21-12W-A (New Nokia gateway).When will these be available, if at all?Feels like a case of “newer is not always better”, as the old gateway, as far as I can...
Can I switch back and forth between eSIM and my physical SIM card?
I’ve been a customer for several years. Lately I’ve been receiving increasingly frequent texts that claim to be from T-Mobile. They aren’t coming on Tuesdays. How can I tell if they’re legitimate? Here’s a copy of a recent one.WEEKEND-PROMO9154 / /T-mobile Weekend-Promo is backTurn 30s-survey into...
I have a total of 12 devices. Every morning I have to reboot the White Box (Home Router). I’ll wake up, turn on Laptop or kids will turn on an Ipad and something won’t connect. Those devices see the SSID but always say can’t connect. The only solution I’ve found is to reboot the White Box then a...
For the past few weeks I have only been able to view my call logs. There is no longer an option to see text logs. Why did this happen and how can I request text logs for the past year? Yes, I know I can only get text details for the numbers, date, time and location...not the actual messages.
Starting a new thread, as many people are having this issue and posting to the following [Solved] thread without any help: Recently, over the past few weeks, myself and many other T-Mobile users have been receiving spam SMS messages that have originated from EMAIL addresses. They seem to have been...
I have the Nok 5G21 gateway modem/router. I need to be able to setup different VLANs and QoS rules in order to isolate some devices from others and limit bandwidth on others, etc. These are pretty standard features on most modern routers. Is there a way to do this with this device? And if not, w...
So, after two weeks of using the Nokia 5G21 modem, i’ve come to the conclusion it does not work very well at all. Constant speed issues, pings all over the place, and even dropped packets. While all of that is going on, I switched my computer off the network and tethered my mobile phone (same tower...
I will be cancelling my T-Mobile Home Internet service. Do I call to cancel or do it on-line? Will they have me ship the device back or do I bring it to a local T-Mobile store? Also, am I paid through the end of the billing cycle or do they prorate from the day the service stops? I tried calling T-M...
I just received the new gray addition home internet gateway. So far, I am happy with it. Also, I’m happy to get rid of my Cox internet high priced service. A few questions though.Has anyone figured out how to change the DNS settings? I want to get away from the default Google 8.8.8.8How can you tell...
Have a new firmware version, 02944. I’m guessing it is really 102944 since the last one was 94xxx but anyway. Seems a bit more stable. One annoying change is that IPv6 now gives out a DNS server for T-mobile no matter what you put in the ipv4 dhcp. My devices no longer use my pi-hole at home since...
Are there any plans, and if so, a possible time frame when bridge mode may be added as a feature on the gateway for the home internet service? To go along with that are there any plans for an upgraded gateway to have connectors for external antennas, as that would help me out quite a bit. If not, wo...
I am receiving text messages from email addresses, How can I block them?
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