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I’ve been trying for about a week to update the email address associated with my t-mobile id. When I try within the app, it results in a service unavailable error after I enter and submit the new email address.If I try in a desktop browser, it gives me a thank you message, but says that an account a...
Hi,I would like to feature my offer on Tuesday app. Can someone send me contact details of the T-Mobile Tuesday app team. Thanks,Chris
Hi I’m a relatively new T-Mobile Money customer and a long time T-Mobile customer and would like to know if there is a way or if there are plans to all T-Mobile Money customers to link their accounts to services using the Plaid platform? I understand that T-Mobile Money is a subsidiary of BankMobli...
I switched from Verizon (thank goodness) and I brought my iphone over. My second line got a new iphone on that. Trading in the device from verizon. I’ve been trying to find the address and shipping label to send this phone and i cannot find it anywhere at all. I’ve looked all over the place. I was t...
VPN (SonicWall) will not connect over T-mobile 5G Hotspot This vpn works fine with WFI but it will not work with the hotspotusing A71 Samsung 5G phone with T-mobile service and extra downloading (paying extra but not using this because it will not connect to VPN)VPN software SonicWallVPN was working...
Anyone else experiencing horrible cell and home internet service today (5/12/2021)?
My new OnePlus 8-5G phone (TMobile in US) cannot consistently send/receive wifi calls. Once answered, there is no sound on the OnePlus 8-5G phone while the other end can hear OK. I’ve tried updating the phone’s software (it is up to date) and I have updated the firmware on my router (which works wit...
I went into a store today and salesperson told me that phone is free with activation. She also told me that I could get an $800 credit for my old Galaxy S8 and use the credit to buy an $800 S21. Free upgrade! I do not believe this and I’m sure I will end up paying for the new phone in some way. Noth...
Hi, I got the new Home Internet Cylinder router. Pretty simple setup but the speeds are good and the price is right. I have a few devices I have always used WPS to connect. Some extenders and some indoor cameras. Can’t figure out how to do it now. I do not see a WPS button.Am I missing somethin...
Issue: Does not work with GlobalProtect VPN. My company just changed to this. Also tried a 5.2 version of GlobalProtect. NG.Called TMO support on Friday and requested to push the 168 firmware. Support needed to submit a ticket to engineering for that. Gave them until today. No update.Factory Reset t...
I am trying to send a text to a 5 digit number and i get a response, "Services Access Denied", Why?
Like many of you, I am not satisfied with TMobil's cell services. After nearly two years and many conversations with Customer service agents I am about to throw in the towel and move back to Verizon. I should add that I moved to TMobil out of frustration with Verizon and dazzling TMobil advertisem...
All,Please be careful and spread the word to not be cheated. I was an AT&T customer and T-mobile offered be a dual promotion (BOGO - Buy one Get one Free; and Carrier freedom - T-mobile would pay for what is remaining on my AT&T phone up to $650 per phone). I know of few friends who switched...
After weeks of extensive research, troubleshooting and back and forth with customer service, on the mission to having my t-mobile sidekick 3 device alive again... i have come to narrowing it down to only being compatible with t-mobile sim cards that have "TM9260" written on it. These are 2-3 yr olde...
Seems like for the NOK 5g21 gateway, as of today, the firmware number is 1.2003.03.0168.If and when a newer version is released, please provide the version that is out.Thanks!
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