We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
I'm recieving Texts with a Future Time Stamp. Last night/Morning at 1:28 am I received texts from 2 different people that were replys from a text I sent them over 2 weeks ago. The texts I recieved are stamped with todays date but the time is stamped for hours later. These texts caused a panic last...
Have extremely bad phone network signal at my home. Tried calling Tmobile with long wait times and got disconnected again and again. Is there another way to contact them to help resolve my issue?
Researched the T9 before signing up with tmobile…...everyhting shows thet it can be unlocked and even how to request the code from tmobile….Now tmobile says it it locked to their network and cannoct be unlocked..How can i requesta refund it is now useless.
We jumped on home internet service as soon as we heard about it. For a long time now, Comcast has been the only choice in Baltimore City and it feels like they squeeze city residents to subsidize lower prices for their customers in the counties where they have competition. Our current Comcast bill i...
I have been a T-Mobile customer since November 2020. I received a promo for the new IPhone 12. I traded in my IPhone 8, they received it. But the promotion dropped off my account. Now every month i have to contact T-Mobile for a credit because my bill is never fixed. I get promises it will be fixed...
Decided to do the 5G promotion trade in. Went through all the steps and got offered the $415 for an iPhone 8+. Received all the documents, and at the bottom it says the following:Does this mean the trade in will only be $100, instead of the $415? Somewhat confusing.
What is the official T-Mobile Home Internet uptime SLA? I have been experiencing daily internet disconnects and disruptions to service, 10+ times between 9a-5p work hours when needing to work from home, and then multiple times through the evening as well. I have spent literal days’ worth of my time...
The 2.4 GhZ wifi signal on my LTE router keeps dropping for no reason. Only way to get it back is to restart the router. Happens almost every day. The 5 Ghz works fine. Any fixes?
How can i go about taking off a line or two
After the OTA update to Android 11 for my OnePlus 7 Pro when I get a phone call, it is always on speaker, even though the speaker is not turned on. Turning speaker on and back off has no effect. Has anyone else seen this behavior? Looked through all of the settings and can't find anything that might...
So, I am trying to understand this. We purchased the flagship of the 7 series phones. The fastest, most advanced for the time. Now, the OnePlus 7 and 7 Pro receive their Android 11 updates and they are listed as complete on the T-Mobile website, and the update for the T-Mobile exclusive phone is sti...
I am looking to upgrade my cellphone
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.