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Home internet was told I would be in 5G coverage area but map only shows 4G. Modem shows 4 signal bars. When I reboot modem I get download speeds up to about 62 meg. After about 5 or 6 minutes it drops to anywhere from 8 to 15. Is there possibly something wrong with the modem? Has been this way sin...
We just switched to T-Mobile from Boost Mobile this month. My wife and I are frustrated with trying to use the phones away from home (wifi). It is constantly slow and for my wife it is to the point of being unusable at all. She uses the local grocery apps to load coupons and can’t do it or is so s...
I have a home business and have used a Pixel 2XL and now a Pixel 4a. I get terrible service. I sometimes cannot make calls, send texts, don't receive texts... Yet people can call me, although sometimes the call is dropped. Overall, my service is totally unreliable. However, my husband has a Samsung...
My new OnePlus 8-5G phone (TMobile in US) cannot consistently send/receive wifi calls. Once answered, there is no sound on the OnePlus 8-5G phone while the other end can hear OK. I’ve tried updating the phone’s software (it is up to date) and I have updated the firmware on my router (which works wit...
Anyone else have a problem with a rep saying they are going to call back in an hour or call back in 3 days and it's 2 hrs and 5 days after the fact. They keep saying they will solve the problem with network or replace the phone I have with a different phone other than oneplus 8t (second phone that...
I’m new to Tmobile Internet and I think it’s probably (potentially?) really good, but wow there is almost NO information available to new users. You need some better info, Tmobile! Here are my initial questions.How do you log into the gateway? I go to http://192.168.12.1/ and it wants a login. Can’t...
There are three of us on the same Sprint family plan. When I call one of them from my Samsung S8 I do not hear a ring tone on my phone yet they do on their phone. If they call me my phone rings (I have special ring tones for each of them). This has just started after T-Mobile merged with Sprint. ...
T-Mobile stop treating as if this is a phone. I have searched and searched and can not find answer. I live in an area where 4G, 4G LTE, and 5G is available. However the 5G signal is weaker than the other, so the gateway goes to the strongest signal. Stronger is not the fastest. When I can get it to...
I absolutely detest Safari, I find it hard to use and irritatingly irksome. I have only had two iPhones and I MacBook Pro with touchbar and both of them always revert bad to ugh the browser who shall not be named. Any chance someone knows the magic?Also ever since I upgraded my iPhone to the 12 I ha...
Since the update to Android 11, I have had multiple issues. Sending text messages, especially voice texts and pictures is a nightmare. They fail constantly. (On a side note, what is the best texting app to use on this? Is there one I can switch to, I've tried a couple and I can't find any better th...
Who else is this happening too? My state still has Corvid-19 Restrictions in place. ( NM)Dear T-mobile Why are you telling people to make appointments when your store personal obviously are not honoring appointments in anyway whatsoever. My time is also important ( Military ) Today I made two ap...
Averaging around 1 mbps on my hotspot device. Ha… Hahaha… Why do I exist? I had this problem several months ago where my speeds would be even worse, usually around 0.1 to 0.5 mbps. This is simply unacceptable when they tell me the data is high speed. Literally, my phone gets TEN TIMES the speed m...
Hi, I am getting no definitive help from anyone. I got a Galaxy Watch (42mm) a few months ago and has been trying to activate the mobile network so it could connect with my LG V30. I just want to know if it is possible because I could not find any information. I made sure it was on the right plan, r...
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