We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
I upgraded to the Magenta 55+ 2-lines that includes Free Netflix.But I have yet to receive any instructions from T-Mo on how to log into Netflix.I searched in my account at t-mobile.com with no luck.Anyone knows how this works?
I am new to T-Mobile home internet, but have had tmobile cell service for a while. I just received the Nokia 5G gateway about a week ago and it is always defaulting to LTE bands. I have excellent 5G signal in my house as my phone is always connected to 5G. It's a little disappointing that my phone...
Hbo max not working with chromecast among other issues. This internet is fast but if nothing connects to it what's the point?
Recently I found out that to use the free Gogo Inflight I have verify with a text message. However, for the last 4/5 times I was unable to get a text message. My phone was in Airplane Mode and WiFi calling is enabled (and yes Wifi calling works with my device). When I get on the ground I find all t...
just set up new Tmobile home internet in a rural area-all carriers are iffy here but the Tmobile speed and connection are ok at home (not so much in some communities near me). That is the issue-I have my cell service on Verizon (best coverage all communities) and it will not connect a wifi calling...
Switched from Sprint. Grandsons SprintLG G8 thinq not getting service. if i have to upgrade him, whats the best tmobile based phone to get? he watches you tube and plays games. We live in a rural area.so far support has been no help.
So I took part in the 2020 Oct iPhone Launch Trade Only Offer (P6 I believe). Prior to buying the two new iPhone 12s I called T-Mobile to confirm I was eligible and confirm the requirements of the program and was told I’m good to go. I submitted everything online and before shipping phones contacted...
I am a long time T-Mobile cellular user and added Home Internet a couple of months ago. I am happy with the general Internet data performance but having issues with WiFi-Calling under the Home Internet service.I have been using the secure Signal app on my phone for SMS/MMS service for years w/o pro...
I would like to swap phones with my daughter and we are both on a T-Mobile One plan. My phone is a newer iPhone 11 and she has an older iPhone XR. After we make the switch I would like to sell her iPhone xr (it is paid off and unlocked by T-Mobile) and use an unlocked Pixel as my phone. So my que...
Galaxy A51 5g, I am getting a 5G icon almost all the time, even on Band 2 I thought this was only on Band N71? Is the phone incorrectly stating 5G, Possibly tmobile is just marketing like Verizon and AT&T are doing? Or am I missing a setting that I need to adjust I paid alot for this 5G dev...
Yesterday, I moved my guest network to my new Nokia LTE modem/wifi. LOGIN FAILURE.Turns out that having a plus sign in a wifi password doesn’t work on this box with the existing firmware.
Hello Matthew Staneff, Callie Field,For those reading this post it is important for them to know the executives behind the poor customer service you are all receiving.Please contact the below listed persons concerning your experience with T-Mobile customer service.I am emailing you today to inform y...
There has been a few discussion about T-Mobile Home in the past month. Unfortunately, I can't find the discussion anymore.At the time, no bridge functionality where available.What about today ?Here are my question :Is a brdige functionality available ? If not, is T-Mobile even consider adding one ?...
Just received the 5G Grey Gateway. 5G has 3 bars. 4G has none so WI-FI calling is a must. enabling it on an att iPhone X calls timeout and text fail to send. Enabling on an android tmobile phone just sends code error reg99. 2nd tier T-Mobile tech support has no answer. Is anyone able to use Wi-Fi ca...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
