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Find out what T-Mobile Support is up to
This apparently is a well documented issue but I can’t seem to get any real support on this problem. I’ve had the home internet for about 2.5 weeks now and it for the most part has been fantastic. Almost a half a gigabit download speeds with over 100mbps upload using B66/N41 primary/secondary with a...
I am having issues with poor strength. New phone but people keep cutting in and out or no service. Is there problems with network?
Why wont the site let me change to paperless billing? Gives me an operation update failed message
I can’t seem to upgrade 2 lines to new phones in one order. If I place separate ones then I have to pay for shipping twice. Is there anyway to get them in one order?
As of this morning my Home Internet is getting two bars and so is my phone, making the internet connection really iffy. Is there an outage or maintenance going on in my area?
Has anyone else experience the vapor like offers from T-Mobile re: phone upgrades?
I just found out T-mobile for Business customers are excluded from the Youtube TV promotion. Is this something that will change in the future? I am confused why they would exclude us from this.
My employer states that there is 15% discount with TMobile. I had to switch from Verizon and lost my 23% discount. When setting up the lines, the CSR sent me the documentation for Employer Verification to get the 15%. The documentation says it should be under profile. Only thing available is Militar...
I’ve been a Sprint customer and just got the T-Mobile SIM cards for my family. We put them in and now group texts don’t work - we can’t send or receive messages in them. Regular texts work fine, and we can send SMS texts with photos. How do we get the group texts to work? We have Galaxy S10s and an...
I bought a pixel 4a 5g straight from google. It's fully stock. When I'm on WiFi calling, I almost always (not always though) can't hear the other side on the call and have to switch to cellular. The other side of the call reports hearing me without an issue. My phone is fully updated with google upd...
It's not quite ready for prime time for dependability. Have to reboot device often. . Don't cut your cord yet. When up is fast, but has sudden drops in service that are very annoying. Appears is great for beginners, out of box internet in few minutes. Apps like Facebook, roku suddenly start waitin...
Hello I bought SIM card in T-Mobile for using Canada But I can’t use it in Canada So how can I doPlz tell me My plan is including Mexico and Canada Unlimited My phone number is (323) 690-2065
How do customers find out about outages? It seems that folks in Eastern North Carolina are experincing an outage. All phones with 910 or in that area just go straight to voicemail what gives?
i have been a tmobile customer since its inception for over 15 yrs , through the years i have paid tmobile thousands of dollars always aon time and never late...recently i have been shopping for a new phone and was looking for a credit from tmobile to cover the device..first off the loyalte departma...
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