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After the OTA update to Android 11 for my OnePlus 7 Pro when I get a phone call, it is always on speaker, even though the speaker is not turned on. Turning speaker on and back off has no effect. Has anyone else seen this behavior? Looked through all of the settings and can't find anything that might...
Hi I’m a relatively new T-Mobile Money customer and a long time T-Mobile customer and would like to know if there is a way or if there are plans to all T-Mobile Money customers to link their accounts to services using the Plaid platform? I understand that T-Mobile Money is a subsidiary of BankMobli...
2018 Android Smartphone (first bought in May/June 2019) Hacked. Cannot receive calls inside of my house, but I can receive calls outside of my house but I can use internet / wifi, so I can logically deduce my phone was hacked by either someone in my family or my neighbors or one of the google play a...
I’m considering adding a line to my OnePlus plan and use that SIM in a dedicated Hotspot device. My plan gives me unlimited data on my phone and 20GB of data when the phone is used as a Hotspot (before speed is throttled).My question is this:If I add a new line/SIM for a dedicated Hotspot device, do...
What is the official T-Mobile Home Internet uptime SLA? I have been experiencing daily internet disconnects and disruptions to service, 10+ times between 9a-5p work hours when needing to work from home, and then multiple times through the evening as well. I have spent literal days’ worth of my time...
I recently signed up for the 5G home internet service, and I already have a T-Mobile ID with a prepaid phone plan. Is it possible to link these two services under one T-Mobile ID? Thanks!
I want to keep using my US T mobile number for receiving text messages abroad (Europe) for at least one year, without paying my monthly T mobile bill. Therefore i want to port my T mobile number to a provider such as Google voice or Ting. How can I do this on the website?
I recently upgrade my phone and I got the iPhone 12 Pro and I have seen that the battery drains very fast I let it die so I can reset the battery but still as soon I grabbed it the battery starts to go down if I reply to a text instead of a 100 battery now it’s 98
What is or where can we find our username and password if we are trying to use the passpoint or boingo network as part of our tmobile plan? My number and tmobile account password are not working.
We received the new 5G modem for Home Internet and are on the older firmware version 1.2003.03.0143. Is there anyway to trigger the update? I've heard the new update can greatly speed up the modem but don't know if that's true.
So, I am trying to understand this. We purchased the flagship of the 7 series phones. The fastest, most advanced for the time. Now, the OnePlus 7 and 7 Pro receive their Android 11 updates and they are listed as complete on the T-Mobile website, and the update for the T-Mobile exclusive phone is sti...
MLB.TV is back for 2021 and we wanna make sure folks can use it. We’ve created a help guide for those needing help with redeeming the offer.Possible ErrorsPlease enter valid (phone number, email, etc.)Double check the entry to make sure it’s the one you set up originally. Check for spelling and othe...
Please forward this complaint to the correct department. My son had issue with his cell phone and needed a new one while he was at college. After we struggled through the process and finally just ordered him a phone from T-Mobile online, I was informed all I needed to do was provide him full acces...
I like using the Cloudflare's new public DNS resolver 1.1.1.1 because it makes DNS queries faster and more secure, but when my MacBook Pro (macOS Sierra 10.12.6) DNS settings are set to 1.1.1.1 && 1.0.0.1 && 2606:4700:4700::1111 && 2606:4700:4700::1001 my iPhone Personal Hot...
So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old phone was pushing 30mbps. Also the wifi calls drop all the time and then data service goes in and out. H...
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