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On 3/14/21 I set up my T-Mobile Magenta 55 account and also ordered a LG 10.1 tablet, and paid for it too. In the process of getting my husband and my cell phones activated with T-Mobile and unlocked from ATT, we were cut off - as the only phones we have are cell phones. I have no confirmation of...
Somehow my text messages are not being received and I can’t send any. It says “message blocking is on” or “invalid recepiant. How do I turn it off?
T-Mobile locked S21 Ultra, recently acquired, advanced messaging/RCS is not working. I don't want googles messenger, I just got a Galaxy Watch 3 and I want to use the stock messenger for compatibility with the watch. What do I need to do to get it working?
Since I got the TMobile Home Internet, I cannot access the powerball.com website or even use the app unless I turn off WiFi. This is both on my ipad or iPhone, using safari or Firefox. I am the authorized administrator on the account, did not set any restrictions. What can I do?
I ordered an ipad air 4 and an apple pencil and paid for overnight shipping. I was so excited to get home today and start playing on my new device, but the package seemed weirdly light even though it was marked as weighing 2.80 lbs. I open the box and find only the Apple Pencil and some of those lar...
I recently moved from TMOBILE Post paid to prepaid account ( 2 lines).For my post paid account, I used EMAILID1 for logging in ( it also allowed me to use primary phonenum).I had an old Prepaid account created years ago with EMAILID2. There is no number associated with it and it is inactive for mor...
Hi! I need a phone bill to prove that me and my husband are using the same line. How can I obtain that phone bill?
Issue: Does not work with GlobalProtect VPN. My company just changed to this. Also tried a 5.2 version of GlobalProtect. NG.Called TMO support on Friday and requested to push the 168 firmware. Support needed to submit a ticket to engineering for that. Gave them until today. No update.Factory Reset t...
Since the update to Android 11, I have had multiple issues. Sending text messages, especially voice texts and pictures is a nightmare. They fail constantly. (On a side note, what is the best texting app to use on this? Is there one I can switch to, I've tried a couple and I can't find any better th...
How do I delete a credit card from my account? I updated my account to a new credit card a few months ago and it keeps defaulting back to my old card. I would like to simply delete my old card from my account. I can only see how I can edit or add a card, but not delete one. Thanks for your help.
I've been a T-Mobile customer for years. At one point, in response to an issue I had when my account was inadvertently changed by a store representative, I was given some sort of status where whenever I called in for support, I was routed to a higher level of support. Notice past-tense.Over the year...
Hello I would like to disconnect 2 one from my account dont need it any more.203 583 3582203 666 0171
Going with TMobile internet had to be one of the worst mistakes I could have made. I work from home several days of the week, but I've had 0.07mbps download speeds for about the last month. On occasion it would suddenly start operating at 150mbps down. Sometimes for almost half a day. Showing that t...
iPhone 12 Pro Max on T-Mobile Essential NCC family plan. After updating to iOS 14.5, cellular data won’t work. It doesn’t matter if it’s connected to 5G or LTE, or at whichever signal strength. It doesn’t have internet access. I can only make phone calls and text. I have tried network reset, factory...
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