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Find out what T-Mobile Support is up to
I am just furious. My Iphone 11 has been broken since September. I have made hours and hours of calls to T_Mobile and Apple. I’ve gone into the store 3 times. I filed a claim but because it wasn’t dropped or put in water, I wasn’t given a new phone. I’m finally trying to change to AT&T and T_Mob...
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mobile Home Internet. VPN worked just fine on the same computer using cable network.
My SIM Card is stuck in my broken phone, however I want to be able to port the same phone number without having to remove the SIM Card. Does anyone have any tips on this situation?
I want T-Mobile Money bank account to be linked with Mint financial application. Unfortunately, T-Mobile Money account no longer shows up in Mint! I checked with Mint customer care, their response is as below. Seems, T-Mobile needs to respond but unfortunately, there is no response or no interest fr...
A week ago, there was buzz on the internet regarding the LG V60 Android 11 update, with a T-Mobile rep saying the update would start being pushed out on the 22nd. So what happened? The device page says its still in testing phase, how long does it take to test a phone, and when can we reasonably expe...
I don’t have a credit score of 750 and I want a tmobile home internet account. Can I get a tmobile home internet account w/o good credit if I've been in good standing at metro pcs for 3 years?
Honesty with customers is critical to retention. T-mobile honesty fails with the forced password change function. We're asked about changing our password, then forced to change it. No options. No workarounds. Tell us we can't keep our password at the start of the process. Don't let is think we...
I have the unlimited TMobile ISP internet modem, and it works ok, but it has limitations that I can solve by using a different modem. The TMobile ISP box does NOT have a bridge mode and it does NOT have external ports for external antennas. For those of us in rural areas this means we get maybe 1...
Is anyone getting strange T-Mobile texts on their phones? It won’t let me stop them and when I go to the site it says I don’t have notifications. Well if I don’t have notifications then their selling my info to someone who doesn’t have any right to call me. So how do I get these strange numbers t...
Please do not give me just a mailing address, that creates so many more issues which is why I am complaining in the first place.
I received this device and have great service so long as I place it on the top level of my house! I want to utilize the LAN ports for an ethernet connection to my home router but it does not seem to negotiate with my router or even my switch? I have tried both dhcp and static settings for LAN1 and I...
After having slow internet from a competitor for 20 years, we switched to T-mobile. I ran an internet speed test and we're getting upwards of 80-90 mbps download speed, as opposed to 3 mbps we had been getting. So far, I'm impressed and satisfied with our results.
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