We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
I will be cancelling my T-Mobile Home Internet service. Do I call to cancel or do it on-line? Will they have me ship the device back or do I bring it to a local T-Mobile store? Also, am I paid through the end of the billing cycle or do they prorate from the day the service stops? I tried calling T-M...
So, I have taken advantage of $500 off for Galaxy S20 FE with Trade-In. I have the new phone with me. However, I literally can’t find Trade-In Label or Instructions anywhere on my account. Can someone please help me out in this regard? Also, I did return an unopened OnePlus 8 back to T-Mobile and it...
My text messages to my wife, who is on the same account and has an S10 plus ( I have a note 20 ultra), will periodically take 3 plus minutes to send. Then sometimes they fail to send or show that the failed, but the actually went through. The weird thing is while my messages to her are waiting to se...
i just switched from sprint to t-mobile and it was truly a painful experience on the sprint side. after 5 hours in the store and more than a week later - it looks like we are finally successfully set up. when i finally got into my t-mobile acct, i attempted to set up auto pay. when i was finished...
Starting a new thread, as many people are having this issue and posting to the following [Solved] thread without any help: Recently, over the past few weeks, myself and many other T-Mobile users have been receiving spam SMS messages that have originated from EMAIL addresses. They seem to have been...
How do I play TVision on my TV? Do I download the TVision App and what if I can’t find the app?
Can anyone confirm if TVision offers the YES Network? I’m getting conflicting information. Several sites that cater to streamers say only AT&T TV offers YES, but the YES Network site says it does and says it doesn’t…..And if it does have it, what package is it on? Thanks!
Had an unpleasant experience with a T Mobile rep the other day. Just want to make sure he didn’t over charge me. Would someone kindly look at this receipt with me. It looks the like SIM card was free with the discount, but why did he charge me for another SIM with the starter kit? Thanks, https://im...
I just decided to upgrade my phone from the Galaxy S10+ to the new Apple iPhone 12 Pro Max. Will I need a new SIM card for my new Apple phone since it’s now 5G capable or will I just remove the SIM from my Galaxy and install it in my new Apple phone or will the new phone come with a new SIM card? ...
After spending an hour on the phone waiting to talk to a customer service rep at 1-844-275-9310, and never getting to talk to one, I’m irritated.We became T-Mobile Home Internet customers last September. Now we’re wondering if we made a mistake. We’ve got the white gateway, although I asked for the...
The T-Mobile Tuesday’s app is getting a facelift! The app is still bringing you all the Tuesday goodies you wait all week for, just with a new look.Same gifts with a new look Great news everyone! The T-Mobile Tuesdays app has been updated with style. Android and iOS users can take advantage of the...
I was unable to login to My T-Mobile just now to pay my bill, unless I changed my password... It said my password was "getting old." I went ahead and did it (just adding +1 the the number already at the end of my password). My question is: HOW OFTEN am I going to be forced to go through this st...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
