We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
So I noticed that when I went to local news accidentally on Google it gave me the right city.i have location services turned off. i don’t have Google maps or the Google app/ANY Google apps.i have gmail via my iPhone.i don’t Apple is sharing my location with Google, and I use Apple Maps.So the most l...
I received a new phone from Assurant, whose paperwork indicates I need to return it in 10 days. However, I want to upgrade my phone and due to the delays I cannot get one for 6 weeks. I called Assurant to see if I could wait to send back my damaged phone for 6 weeks, and the lady on the phone said s...
My husband and I ported our numbers from AT&T yesterday. I got a new phone but my husband didn't need one. My phone and sim is working absolutely fine but my husband cannot make or receive calls. He is able to send and receive texts and also use data. I spent 2 and a half hours on the phone to c...
TMO is currently on 11.2.5.5.LE5ACB. OnePlus is currently on 11.2.8.8... 3 updates ahead of TMO. Can we get some love? These are important updates.
i lost my sim card overseas and i was wondering if you guys can deactivate it while i’m still overseas.
In global package, does unlimited free text and $0.2/min talk mean texts and calls come from and go out to US phone numbers or numbers from all covered countries?
Despite Tmo claiming there is service, I can not receive a signal in the Ithaca area. I have to be up there for a week and can not be without any kind of phone service. Any way to improve this and actually be able to connect? I am by no means a techy, but it seems in an area that popular, that boast...
I am still in my first month of home internet but it has been good enough to cancel my previous cable provider whose service was unreliable at times. When I first got the 5G home internet, I tried using it as my wi-fi hotspot as well. That didn’t work well. I have close to 20 devices and they wou...
I was just hoping for a time line for when we can expect to see T-Mobile money added back to mint mobile, if that will be the case. I looked though the forums and couldn’t find anything more recent than 3 months ago so pls don’t send a link to any of those discussions unless they have an exact time...
Can I remotely turn off / turn back on my Franklin Tmobile hotspot via http://mobile.hotspot Sometimes the hot spot will go offline (I use it to view my security camera’s) and I am not in a place that I can run over and manually turn it off & back on to reset it and would like to be able to do t...
I just started using the new 5G Home Internet device. This is my only T-Mobile device. When I make changes to my account, a text message is often sent to this new phone number. Is there a way for me to access those messages without having to look at the top of the device?
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
