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Is anyone getting strange T-Mobile texts on their phones? It won’t let me stop them and when I go to the site it says I don’t have notifications. Well if I don’t have notifications then their selling my info to someone who doesn’t have any right to call me. So how do I get these strange numbers t...
Dear T-Mobile Leadership. Your company has experienced two major security breaches within the past three months. It is not a good track record for any company of any size, nor a testimony of healthy Information Security Program practices internally. As a recent transfer from Verizon, I was severely...
I am trying to use my T-Mobile login to access the Epix app on the TVision Hub, but I can’t watch anything, because it incorrectly identifies me as not able to watch adult content. See the message I get: I have the EPIX add-on to TVision, so this should work. I think somehow the parental controls ar...
After spending an hour on the phone waiting to talk to a customer service rep at 1-844-275-9310, and never getting to talk to one, I’m irritated.We became T-Mobile Home Internet customers last September. Now we’re wondering if we made a mistake. We’ve got the white gateway, although I asked for the...
A week ago, there was buzz on the internet regarding the LG V60 Android 11 update, with a T-Mobile rep saying the update would start being pushed out on the 22nd. So what happened? The device page says its still in testing phase, how long does it take to test a phone, and when can we reasonably expe...
Very frustrating, even though this is the future and I commend TMobile for their efforts, so far it is a failure for us and many others. Ordered Home Internet Jan 1st 2021. Received Nokia Unit a few days later, WOW, it was great when we first plugged it in.Over 100Mbps besting our Spectrum internet...
Hi everybody new to the community hope everyone is doing well I'm currently on my 2nd Nokia 5g21 gateway which seems to connect to b12 temporarily kick over to b2 primary n71 secondary which creates a miserable experience about 3 down and about the same up I was if there is anyway I can or someone...
I am getting a push notification every 15 mins or so that reads:com.tmobile.echolocate “Blocked by your IT Admin” Our company only allows app installs through Google.How do I disable this notification as it is a nuisance and interrupts my active calls.
When I send a text message to a certain person my text messages show Sent as SMS via Server. I have not changed anything on my phone settings or message settings. It only happens with one person and no one else. How can I fix this or turn that off. I've turned off my sent, delivery and typing notifi...
I've been a prepaid customer for nearly a year now and I've been stuck on the $60/month plan. I've been trying for months to switch to a lower plan but can't. Everytime I try to change the plan online I get this message when I checkout: Error while calculating Tax / Quotation. I've called customer s...
If you are a senior looking for an inexpensive plan, BEWARE of the T-Mobile Pay As You Go plan. If you ever want to get a refund, you will not be able to…...read on for the story….My 96-year-old mother passed away in 2020. She had a T-Mobile Pay As You Go plan which seemed like a good plan for senio...
Why their customer service sucks so bad. I bought a brand new phone s10 2 to 3 months after it came out, 6 months later i stated experiencing issues with phone , call customer care they tried to help failed tried to say the problem was not with the phone, then one of them told me she would send me a...
After having slow internet from a competitor for 20 years, we switched to T-mobile. I ran an internet speed test and we're getting upwards of 80-90 mbps download speed, as opposed to 3 mbps we had been getting. So far, I'm impressed and satisfied with our results.
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