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I am unable to create a login due to the email address I signed up with being attached both to my t-mobile phone number and t-mobile home internet accounts. First of all this is ridiculous that both cannot be paid on my one login. Secondly, I have tried to create a new login with a different email a...
What is the official T-Mobile Home Internet uptime SLA? I have been experiencing daily internet disconnects and disruptions to service, 10+ times between 9a-5p work hours when needing to work from home, and then multiple times through the evening as well. I have spent literal days’ worth of my time...
I was told that upgrade was being worked on in my area and would be completed on April 20. Today is 21, I am seeing poor upstreaming only attaining .3 MBPS and that is no way to support video conversation. We are Deaf and can only communicate via video. I want to resort to chat support. No luck f...
Hello everyone. I encountered an unusually serious problem on my Windows 7 PC. I usually use mobile hotspot to access internet on my Windows PC. But since last evening, when connecting to the hotspot on my Windows PC, it shows 'Windows was unable to connect'. I have tried to disconnect and reconnect...
I am in the US and purchased two hotspots to provide internet service to my home. We are far from any wired or other service, so 4G/LTE from the towers nearby is what we have to work with.Prior to joining TMobile, I used a company called Trifecta for this service. Their system gets signal from the...
I could sure use some help. Intermittently, when I make calls with my OnePlus 9 Pro, the callers can’t hear me, but I can here them. I’m frustrated because I spent 90 minutes on the phone with tmobile last week and had to pass through several layers of support before I could get someone who could...
What is the amount for daily withdrawals?
I’ve had the LTE Home Internet Gateway more than 6 weeks now.It works well except…About every other week, some of my WiFi devices lose internet connectivity.Seems to be the devices that connect on the 2.4Ghz band…My printer, thermostat, OBI-voip device, a laptop…Devices on the 5GHz band still work…F...
I'm recieving Texts with a Future Time Stamp. Last night/Morning at 1:28 am I received texts from 2 different people that were replys from a text I sent them over 2 weeks ago. The texts I recieved are stamped with todays date but the time is stamped for hours later. These texts caused a panic last...
Have extremely bad phone network signal at my home. Tried calling Tmobile with long wait times and got disconnected again and again. Is there another way to contact them to help resolve my issue?
Are there any tablets folks have used that work like a phone to make and receive phone calls. Not talking about voip whatsapp or Hang outs or Skype. Basically an LTE device fully functional with a in built dialer that one can insert and use their t mobile voice sim card into.
Last week or couple of weeks mobile LinkedIn application doesn't work when connected to the home Internet. When I disconnect and connect to T-Mobile mobile network it works.Some other apps do not properly work as well. It is very annoying. How can I report the issue w/o calling support (it will be j...
I appreciate receiving calls that T-Mobile has identified as "Spam Likely", as it enables me to ignore them. However, there are may other similar calls that are not so identified.Is there any way for me as a T-Mobile customer to report calls to the company that are likely spam?Thanks for your though...
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