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Find out what T-Mobile Support is up to
Dear T-mobile,I really regret buying two of these phones from you (one for me, one for spouse) after having been a customer forever. Since LG has signaled they are getting out of the mobile phone biz, it is apparent they are no longer supporting the product. The last update for the phone was in SEPT...
A week ago, there was buzz on the internet regarding the LG V60 Android 11 update, with a T-Mobile rep saying the update would start being pushed out on the 22nd. So what happened? The device page says its still in testing phase, how long does it take to test a phone, and when can we reasonably expe...
I am tired of this app not working. Constantly getting internet connection issues. All of my other apps work on my TV but tvision. The quality of video is not even that great. Thought there was 4k. Not even close. Every time I have connection issues I have to Uninstall the app and re-download. So o...
Hi, I bought a second hand iPhone 7 Plus that seems to be locked in TMobile. IMEI is clean, not blacklisted. How can I unlock the phone?
After spending an hour on the phone waiting to talk to a customer service rep at 1-844-275-9310, and never getting to talk to one, I’m irritated.We became T-Mobile Home Internet customers last September. Now we’re wondering if we made a mistake. We’ve got the white gateway, although I asked for the...
Has anyone heard whether the beacons will be available to create a mesh environment? The Nokia tower has separate beacons that are available to add to help with home coverage. Just curious if T-Mo will have these available or not.
I have an unlocked phone purchased directly from Google Fi (Model G025E) and most of the time I was connected to 5G, which I understand runs on the T-Mobile + a few other carriers and this phone should work on T-Mobile’s 5G network...exactly why I switched. I am rather advanced at knowing things abo...
As the title says, will an unlocked AT&T AC815S work with a T-Mobile data plan on the T-Mobile network without any problems? Right now T-Mobile does not offer a reasonably priced hotspot with 802.11 ac/2.4.5GHz, and MIMO TS-9 ports for antenna’s. I am having to look elsewhere for hardware. Thank...
I've been a prepaid customer for nearly a year now and I've been stuck on the $60/month plan. I've been trying for months to switch to a lower plan but can't. Everytime I try to change the plan online I get this message when I checkout: Error while calculating Tax / Quotation. I've called customer s...
I just received the Gateway home internet and am super happy with the speeds. What I am having trouble with is when I am streaming TV with fubotv it states that I am in Philadelphia which is 8 hrs away thus my local channels are no longer local. I made sure.my zip code on Fubo was correct. I was a...
Who do I call to have someone check the service in our area? I got the home internet two weeks ago and the first week was pretty decent, even with the low signal in our area (I was still getting around 1-2 Megabytes a second), but after finding out they were working on a tower nearby, we have lost...
Well now that T-Mobile money is requiring 10 transactions to get 4% interest, the entire value of the program is lost. It is bad enough that you cannot rely on the ATM locator to be accurate, but the $10 per month earned on $3,000 is far less valuable than the transaction bonuses on bonus-based car...
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