We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Can I use or convert free tmobile line on cellular tablet? Is 5G then available on the free line or I cannot use it or I need a different plan? I can also tether from the Phone to the device (ipad, laptop or MiFi) even a laptop why need a different plan for the tablet or casual use? I am doing this...
On the new grey 5G home internet box, when you connect to its web page (typically http://192.168.12.1/), on the Overview screen, under the Devices panel, one of the items listed is “Mesh Wi-Fi 6 System”, just above “Wireless” and “Ethenet”. This implies a third way of networking devices (it currentl...
When I signed up for T-Mobile internet, I received the white square modem. I now see where people are getting the tall cylinder 5G modems and was wondering if T-Mobile will eventually send me the 5G modem to replace the non 5G modem received. Has that happened for anyone? Tom
There’s a group ABOVE my favorites in the contact section of my text messages that’s called “Chatbots” with a contact called “Search for Chatbots.” When I click on it, I get a warning that it’s a T-mobile product, not a Samsung one, then it brings up a search feature which doesn’t seem to have any r...
My new OnePlus 8-5G phone (TMobile in US) cannot consistently send/receive wifi calls. Once answered, there is no sound on the OnePlus 8-5G phone while the other end can hear OK. I’ve tried updating the phone’s software (it is up to date) and I have updated the firmware on my router (which works wit...
Is it possible to turn off WiFi on the T-Mobile Home Gateway, I would like to hook my wifi router and avoid having both WiFi active
Now that Sprint and T-Mobile have merged, I am still getting charged if I call Canada from US. Also, T-Mobile offers free text and calling to US if I travel to Mexico and Canada, but Sprint wants to charge me for it. Is this correct or am I missing something?
I relized that i put the wrong address for the sim card to be mailed to. and i cant cancel the order what do i do
Hello, I have a Samsung T139 phone from 2009 and its screen is no longer working. I bought a Alcatel MyFlip2 phone from Walmart. As of now, I haven’t opened the package. It says on the packaging that it that it’s part of the FamilyMobile phones powered by T-Mobile. It talks about opening up...
This app has never worked for me since I got a new iPhone (Previously I used Moto G5 on Android without problems for years).When I open the app it asks for my phone number which I enter on the next screen and click Continue. The next message is always… “Sorry, looks like we need a moment” T-Mobile...
Two days ago, my iPhone 6 had died and since charging it, it won't connect to data. It just shows the "Searching..." prompt in the top left corner where it should say "T-mobile". The same thing happened last week and I just had to update my carrier settings to get it to work again. This time, the...
Why can't I get text messages from Amazon for account verification OTP to(#8563084006 From didgits line)
hello i currently have the t-mobile one network and when I arrived in mexico it says that I would have up to 5gb of lte internet. My phone is an unlocked huawei mate 9. I get phone calls just fine but have ZERO internet of any sort. I have tried changing the carrier network operator but only get an...
My old router messed up and I had to have a new one sent to me they sent me just the router and I had to use my old SIM card while I stick it in plug it up and it's not connecting can somebody tell me why
Chatbots has appeared on my One Plus phone SMS at the top of texts yesterday. I want to delete it. How?
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
