We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
I am getting a push notification every 15 mins or so that reads:com.tmobile.echolocate “Blocked by your IT Admin” Our company only allows app installs through Google.How do I disable this notification as it is a nuisance and interrupts my active calls.
I'm in a bit of a pickle, I ordered a replacement phone for my s20 last Friday through the 360 protection with assurance. The issue is I was supposed to get it on Monday but never got it and Fed ex says due to weather my phone is in Memphis tennessee(I live in Las Vegas). My problem is I was told in...
Is anyone else having connection issues with TVision? I have had the service for about a month and it is unwatchable. Keeps saying network error reconnecting net-826.
Starting a new thread, as many people are having this issue and posting to the following [Solved] thread without any help: Recently, over the past few weeks, myself and many other T-Mobile users have been receiving spam SMS messages that have originated from EMAIL addresses. They seem to have been...
The app lists device but most of them are just listed by a mac number and it is almost impossible to know which is which. Having custom controls doesn’t make sense when you are not sure what you are controlling.Is there a way to label device in the app? I don’t see anything that allows that.
I would like more functionality in terms of configuration.
Hi, I got the new Home Internet Cylinder router. Pretty simple setup but the speeds are good and the price is right. I have a few devices I have always used WPS to connect. Some extenders and some indoor cameras. Can’t figure out how to do it now. I do not see a WPS button.Am I missing somethin...
I’m about to remove my late husbands phone off or family plan. Will the texts on his phone remain?
I bought a cell phone from a friend who lives in the United States, he told me that the cell phone was unlocked ... so it is blocked by (T-mobile) I wanted to unlock it to use in Brazil!What do I do ?
Does anyone know where to download the latest firmware or how to find out if you have the latest firmware?
i bought this phone online a while back, thinking i could just switch my att sim over on day one and have a phone that performs better than a toaster. boy was i wrong because despite it saying factory unlocked and actually being locked anyways (probably a scam ngl) but they have ZERO links to the co...
[This is something of an open letter to the folks in T-Mobile's marketing department, and I hope an opportunity for others in this forum to lend their voices to this issue as well. Yes, I realize this is not a T-Mobile-exclusive issue, but I feel that consumers' concerns should be heard and not simp...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.