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I have a question, is it possible to trade in a current imported phone that is not from T-Mobile for a similar phone with the same brand? I was wondering about this and hope it’s possible since I need to have a compatible phone with my phone carrier since my current phone is not compatible, some app...
My iPhone is currently drying out after getting wet (fingers crossed). Meanwhile, I want to check my SMS messages. Figured this would be super easy on my Mobile account - but it’s not!!! How the heck do I receive and send SMS messages in the meantime? Preferably on my MacBookAny help gratefully rece...
Today was the third time I noticed that.I have comcast as Home internet. When it goes down for any reason, I am supposed to use my T-Mobile as hotspot for work. However, it goes down as well. Sometime it shows 5G/LTE and bar (that fluctuates during the Comcast outage) but internet is either terribly...
Hello,I was promised 4G and that If I purchase the Samsung 10 I can go to 5GBut all this time I was on 3G.What is going on here?I just spoke with customer care 11:50 pm 06-15-2021 and the rep said because I went over 50gigs June 11 2021. I said I wanted to speak with a supervisor as he was lying to...
Just got the tower and installed it with ease. I’m getting a “very good” signal at best after I tried it in many different spots around my house. It’s working fine when I have only one device connected but as soon as add another one (my laptop) it slows down the overall speed on both devices quite a...
This Home Internet service is getting more frustrating by the moment. I was consistently getting 1 mbps speeds so the service rep sent me a new gateway. The new gateway is worse than the old one (shows connected to the internet, but times out when I try to visit any website). Worst part of all of th...
Looks like I wont be able to stay with TMobile even though it works so well most of the time. It seems like the gateway will just get stuck on B12 with no secondary even though N41 and B2 are strong and nearby. Locking to B12 causes my speeds to go from 600MBPS to 17MBPS. I am positive its not a con...
I bought a galaxy note ultra 20 about a year ago, buy one get one up to 1000$ off. I was told that I wouldn't be under contract if I paid phone off so I did. Now my daughter has ppl playing and harassing her on her phone and I would like to change her number. Tmobile is telling me if I change her n...
This apparently is a well documented issue but I can’t seem to get any real support on this problem. I’ve had the home internet for about 2.5 weeks now and it for the most part has been fantastic. Almost a half a gigabit download speeds with over 100mbps upload using B66/N41 primary/secondary with a...
switching towers/bands --Hello I just got my 5g router in the mail 2 days ago the first day was a complete bust i had 3 bars but the connection was horrible/non existent so i tried did some research and used the app looking for the best signals and everything moving this thing all over for hours-sti...
Is it possible to track a line on my account without them knowing an not installing a spy app
Shoot I realized I posted this in the wrong area apologies! Mods feel free to delete as I have posted in the appropriate home internet subforum.Wanted to see if any T-Mobile reps were active in these forums. I have been on the home Internet service for about a month now.I was previously on ATT 4G LT...
So I bought a new samsung a71 5g from the tmobile store almost 2 weeks ago. Love the phone overall but the signal is getting me under 3mbps download and maybe 5mbps upload speeds in places by old phone was pushing 30mbps. Also the wifi calls drop all the time and then data service goes in and out. H...
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