We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Wondering if anyone else in the t mobile land is getting asked to reverify their first responder status every month? i switched from verizon and only send verification once a year. i can say doin it every month is getting old. Doing the chat with t mobile seems pointless. they just send the com...
what’s happening ???T-Mobile have off-shored their Customer Service??English language skills & “being able to understand what they are saying” could be better one (1) representative actually hung up on me technical support lied when I asked whether data would lost if I proceed to follow his ins...
Hello,Why does t-mobile reps constantly lies and say I will get a call back and never get one is this normal businesses practice t-mobile goes by. And don't give me your canned replies I heard the same thing over and over again it sounds like a broken record.
We spent a hour trying to set up our Smart tv for TVision...finally your agent told us our Samsung/Roku tv was not compatitable. When will we be able to get TVision?
Hello,I have been a tmobile customer for over 17yrs and during these years I have had bad signal strength about 2 on the meter. Many times when I speak to some one on my cell phone Iphone 10 it goes dead.Speaking to numerous of agents and ask for a field tech to look at the area is a joke all what t...
I’ll be getting my T-Mobile Internet Gateway this week. I have a Swann security camera system that I want to install and view over the internet. Will the T-Mobile Gateway allow me to do this?
DOES TMOBILE PAY FOR OUR AAA SUBSCRIPTION, LIKE SPRINT USE TO? THANK YOU
Has anyone had the same problem that I’m having? I bought my brand new Tmobile branded Samsung Galaxy S20 plus direct from Samsung.I’ve never had this problem with any previous phones that I’ve had.Whenever I launch the visual voicemail app, it keeps on saying associated with different account. Wan...
Wondering if the newly advertised Magenta Max unlimited data plan is available to current home internet gateway account holders?
I got this new 5G gateway and satisfied with speed and stability.However, I am having problem with using VPN, and this will be a deal breaker.User interface is so basic, and APN setup is not present.BTW, the same VPN setup works fine with the Spetrum cable internet.I hate Spectrum but have to return...
keep getting error when trying to do system update for PRL or Profile. How can this be resolved?
Far too often, I am having a texting conversation with someone, when a message will simply fail to send. This often occurs in my home, where I have both a solid wifi connection and four bars of 4g connection. However, this problem seems to occur no matter what location I am in.Aren't text messages s...
I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home. I am talking fine, and then, the call goes dead. Sometimes it comes back, sometimes not. I thought it was my old S7 which was the problem, but I just got a new S10 and it...
I've been seeing this off and on for months in group texts mostly, but also in direct texts as well. The problem is that text messages are often delayed by up to 24 hours and then dumped all at once into my phone. This is looking to be a TMobile issue. I'm on an iPhone 11 Pro with the latest version...
T-Mobile’s keeping the awesome Tuesday offers rolling week after week! The week of 11/19/19 includes the following gifts:Pick up one free item. From Taco Bell. $20 Dining credit. From Dining Advantage. 40% off. From Puma.And more!Take a peek at our current offers for more details. Still have questi...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.