We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
I can’t seem to send a video link or link to website on Galaxy a10e phone
I had the series 3 apple watch and upgraded to the series 6 I think. I opted for the silver color. I am not happy with it. I had rose gold in the series 3. Is there a way to switch for a different color?
I went into a store today and salesperson told me that phone is free with activation. She also told me that I could get an $800 credit for my old Galaxy S8 and use the credit to buy an $800 S21. Free upgrade! I do not believe this and I’m sure I will end up paying for the new phone in some way. Noth...
Im being charge for two phones that were lost we already paid a deductible y are we still being charged
I’ve been a loyal TMobile customer for years -- have 5 lines. Just tried adding a sixth line to my grandfathered Simple Choice Plan. One service representative indicated I could add a line for $10...next representative indicated I couldn’t add lines to that grandfathered plan anymore.Simple Choice...
Since the update to Android 11, I have had multiple issues. Sending text messages, especially voice texts and pictures is a nightmare. They fail constantly. (On a side note, what is the best texting app to use on this? Is there one I can switch to, I've tried a couple and I can't find any better th...
I’ve been trying for about a week to update the email address associated with my t-mobile id. When I try within the app, it results in a service unavailable error after I enter and submit the new email address.If I try in a desktop browser, it gives me a thank you message, but says that an account a...
Hi,I would like to feature my offer on Tuesday app. Can someone send me contact details of the T-Mobile Tuesday app team. Thanks,Chris
Hi I’m a relatively new T-Mobile Money customer and a long time T-Mobile customer and would like to know if there is a way or if there are plans to all T-Mobile Money customers to link their accounts to services using the Plaid platform? I understand that T-Mobile Money is a subsidiary of BankMobli...
I switched from Verizon (thank goodness) and I brought my iphone over. My second line got a new iphone on that. Trading in the device from verizon. I’ve been trying to find the address and shipping label to send this phone and i cannot find it anywhere at all. I’ve looked all over the place. I was t...
I never write bad reviews (who has time for that) but I have never had a worse experience and it needs to be shared. My phone is four years old and I finally found a promotion on Mother’s Day I could trade in my iPhone X and upgrade to the iPhone promax. Well the employee of the store gave me the wr...
Like many of you, I am not satisfied with TMobil's cell services. After nearly two years and many conversations with Customer service agents I am about to throw in the towel and move back to Verizon. I should add that I moved to TMobil out of frustration with Verizon and dazzling TMobil advertisem...
Going with TMobile internet had to be one of the worst mistakes I could have made. I work from home several days of the week, but I've had 0.07mbps download speeds for about the last month. On occasion it would suddenly start operating at 150mbps down. Sometimes for almost half a day. Showing that t...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
