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Has anyone had the same problem that I’m having? I bought my brand new Tmobile branded Samsung Galaxy S20 plus direct from Samsung.I’ve never had this problem with any previous phones that I’ve had.Whenever I launch the visual voicemail app, it keeps on saying associated with different account. Wan...
I just signed up for TVision and I am trying to stream this evening (7 pm local time) and keep getting an error code every 30 seconds or so. The show freezes, then goes black and says:Something went wrong- we’re working on it.Error code TVB-004 I tried another device and got the same error. It occur...
Good morning I have this issue with my T-Mobile variant Samsung galaxy a20, every time I have my phone and it changes bands it refuses to make calls. But I am able to receive calls and text with the ability to send text messages. Additionally, the only remedy is the activate airplane mode and disa...
I don’t know much about the differences in cell signal types, so here’s my question.I just found that I am now on the b71 signal. Was on the b12 signal when I got the new 5G21, until now. 5G is not yet available for TMO home internet in my area, but according to their map, 5G is available.Is b71 a p...
I finished paying off my device but got the recent bill and there was still an installment payment.Also there is something saying a additional installment plan applied
For my t-mobile home internet, I have to restart the router daily otherwise I drag down from 80+ mbps to something like 20mbps. Are better routers coming out? Am I the only one this is happening to? I have called support before on this and they just have me reboot or reset the router but it even...
So I've had this over a week and the speeds keep getting worse. Today it's so slow streaming looks terrible, like 1997 YouTube, keeps falling from HD to 480 or 360. Last night was great, yesterday afternoon was slow, today is really slow and last week was better. Signal is 3 bars, around -94. Somet...
Hi I just got my T-Mobile Home Internet with the grey gateway and it seems to be lagging. YouTube is constantly buffering and pics take a bit to load within apps and in browsers. The signal strength is full and I have tested the speed multiple times, which is 90+ Mbps download and 15+ Mbps upload, p...
Hello,My NOK5G21 is not utilizing EN-DC as it will not grab a secondary signal like it is suposed to. My gateway is on n71 primary but it will not grab a secondary signal or flip to n71 on secondary and grab the much stronger signal LTE in my area band 2, 12. T-Mobile is no help with these devices,...
I got this new 5G gateway and satisfied with speed and stability.However, I am having problem with using VPN, and this will be a deal breaker.User interface is so basic, and APN setup is not present.BTW, the same VPN setup works fine with the Spetrum cable internet.I hate Spectrum but have to return...
When I first set up my gateway about a week ago, the numbers were great (according to Speedtest): As high as 125 down / 85 up. But they’ve been steadily decreasing ever since; today I’m seeing both numbers in the teens.Meanwhile, I consistently show 4-5 bars on the gateway and connection quality of...
To whomever it may concern, To sit here tonight and say I'm upset is putting it mildly. As a member of the military I was taught for the last 22 years to protect my Personable Identifiable Information and to be aware that we are targeted often as we are often located outside of the country and wit...
T-Mobile is taking on the Cableopoly, addressing even more pain points and righting even more wrongs on behalf of customers. TVision is TV done right. It’s everything you love about cable and streaming services — including live news and sports options — minus the stuff you don’t, like clunky boxes,...
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