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I recently moved and my calls keep dropping and my signal is very weak at the new place. I was instructed to turn the 5G off on my phone and it should be fine. I did that and am still having the same issues. I have a new OnePlus8 and am wondering if the phone is causing the problem? What can I d...
Hello.I live outside the US, but I bought a Oneplus 8 phone at a US auction.It turned out that the phone is locked under T-Mobile and I cannot use it in my country (Ukraine).An attempt to unlock it in the settings failed, it gives an error 255.Is there some way to unlock the phone if the seller does...
T-Mobile persists in texting my auto-billing updates in the early morning hours (before 7 AM) every single month. Is there any way to change this behavior?
After the OTA update to Android 11 for my OnePlus 7 Pro when I get a phone call, it is always on speaker, even though the speaker is not turned on. Turning speaker on and back off has no effect. Has anyone else seen this behavior? Looked through all of the settings and can't find anything that might...
I cancelled a line and was charged for it over 20 months. T-Mobile originally said they don’t keep the recordings so they can’t prove I cancelled. A dispute resolution person ,Billy # 1296241 , said a supervisor listened to the recordings which hadn’t been kept (according to Emmanuel ) and tha...
iPhone 12 Pro Max on T-Mobile Essential NCC family plan. After updating to iOS 14.5, cellular data won’t work. It doesn’t matter if it’s connected to 5G or LTE, or at whichever signal strength. It doesn’t have internet access. I can only make phone calls and text. I have tried network reset, factory...
I recently activated a new account and discovered that the T-mobile store employee who assisted me illegally esigned my name on the consent/contract and added a service that I didn’t request. I’ve called customer service to delete the add-on service but I’ll still have to pay the extra 15.00 on my b...
Home internet was told I would be in 5G coverage area but map only shows 4G. Modem shows 4 signal bars. When I reboot modem I get download speeds up to about 62 meg. After about 5 or 6 minutes it drops to anywhere from 8 to 15. Is there possibly something wrong with the modem? Has been this way sin...
I purchased T-Mobile Home Internet and just set it up. When I plug the Ethernet into my Google Nest WiFi router, it does not work. Does anyone know how to get the T-Mobile Home Internet working with a Google Nest WiFi mesh network?
I contacted TM support on a Facebook page months ago but can’t find it now. Can someone point me to that page? I have a question about moving and need to know if I can just bring my gateway device with me and try it at the new location.
Seems like for the NOK 5g21 gateway, as of today, the firmware number is 1.2003.03.0168.If and when a newer version is released, please provide the version that is out.Thanks!
I referred a friend to t-mobile. I did not know the procedure. She switched today from Sprint to T-mobile. I have been telling her to change over for a few months. She finally went today. She was told at the store that I would need to get on the computer and make the referral. When I tried to...
I think you guys need to look at Lenovo's new phone that they came out for the gamers out there think its time to start a new line of gaming phones i know i would personally buy a new legion if you guys offered it they are worth the money and cheaper then most big phone brands with huge options
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