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Amid the pandemic lockdown, I’ve been indoors and mostly reliant on wifi. Today I had an outage and relied upon t-mobile data to carry me through the day and it let me down. Right from the morning, I either had no connection, or speeds of 0.2Mbps with very choppy connection. I tried calling Tmobile...
We were told we would get 750-1 gig internet. We only get around 300. Is there any configuration we could do to improve it? I have moved it around the house.
My S10 will not stay in sleep mode for more than a second. As soon as it goes dark it lights up as though it was touched. Help!
I have had an ongoing issue because of a dishonest T-mobile agent who had asked me if they could call back to finalize my device purchases, after adding a line. Instead they never called. When I tried to inquire I was told I did not have authorization to discuss such matters. If that were true I sh...
For the last week or so, all incoming numbers are displayed on caller ID as originating in Canada, but I can tell they are local USA numbers. How can I fix this?
Been unable to use my phone to make or receive calls. When I try to make a call it fails immediately and gives a message saying "Server Error. Try again later." Anyone who tries to call me says it goes straight to voicemail and I also get a missed call notification. This started late last night. I h...
Just received my T-mobile home interenet yesterday (gray cylinder). Set up was easy and it’s super fast on all my mobile devices, the problem is the network isn’t even appearing as an option when I try to connect my DirecTV receiver wirelessly. Looking for anyone who experienced a similar issue and...
I have a person sending texts to me and saying dumb stuff. How do I block their number on Digits app?
Why do current T-Mobile customers have to wait for 5 g router
This apparently is a well documented issue but I can’t seem to get any real support on this problem. I’ve had the home internet for about 2.5 weeks now and it for the most part has been fantastic. Almost a half a gigabit download speeds with over 100mbps upload using B66/N41 primary/secondary with a...
I'm completely disappointed in the assistance that I was provided at store 420d in Corona del Mar, CA)After purchasing what I believed was a hotspot that I could travel with and receive the Wi-Fi connection anywhere on March 5th, as the sales associate explained and assured me, only a mere 20 days...
So I've been having this issue where I can't receive verification codes via text from sites like Amazon and Discover but I receive them phone from others. Is this a problem on tmobiles side? I've been talking with Amazon customer service to fix the problem considering I can't use many of the smart h...
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these messages). Then it happened with another friend. Both these individuals have iPhones and are on T-Mobile. I'm a...
I am having a huge delay in sending a picture via text message. At times it takes twenty minutes at others it takes ten minutes, and that is if it sends at all. Regular texts go through right away. The pictures i send are ones i take, or screenshots so they aren't very big. This very annoying, d...
I work for a local fire department, which uses the phonenumber@tmomail.net gateway to alert members of the fire department with (T-Mobile service) of emergencies/disasters. We use similar gateways from other carriers for those respective members, and they are without issue at this time. This system...
This has happened more than once to my daughter and myself when calling my wife's phone. I researched the symptom and it is supposed to affect international callers. I only call domestic numbers. And when my daughter or I call my wife It is not just a domestic call, it is a call to a phone number w...
I have been trying to figure out how to take advantage of the YouTube TV promo offer of $54.99 per month. I am a T-Mobile existing customer with T-Mobile One Unlimited 55+. I never signed up for TVision and never have had a YouTube TV account. I keep being told by people that I will receive a specia...
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