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I’ll be getting my T-Mobile Internet Gateway this week. I have a Swann security camera system that I want to install and view over the internet. Will the T-Mobile Gateway allow me to do this?
I just received my new Home Internet Gateway 4/5G. I’m located in Fort Lauderdale. So far, haven’t been able to get my Download speed beyond 12mbs. I’m really hoping people here have some tips/tricks to improve things. The router is pretty limited in functionality or at least what I’m able to acce...
Hi I just got my T-Mobile Home Internet with the grey gateway and it seems to be lagging. YouTube is constantly buffering and pics take a bit to load within apps and in browsers. The signal strength is full and I have tested the speed multiple times, which is 90+ Mbps download and 15+ Mbps upload, p...
Hello is there any plans to expand the GUI options in the new grey home internet gateway to match the capability of the older unit? I am finding the user selectable options and configurations are really lacking compared to the older unit and would like to know if future software updates with address...
So… I have an issue, and I’ve called t-mobile a few times thus far about this issue and I keep being told the same thing, and I feel like they aren’t actually hearing what I’m saying. I have no clue if reps or techs traverse these forums but let’s hope, if not perhaps someone might be able to assist...
We spent a hour trying to set up our Smart tv for TVision...finally your agent told us our Samsung/Roku tv was not compatitable. When will we be able to get TVision?
Hello,I’m still breaking in my new T-Mobile home internet gateway device, and I noticed when I attempted to connect to it when it’s running off the battery it’s not visible, but once I plug it in it shows up and I’m able to connect to it. Anybody else having this issue? Maybe I have a defective devi...
Wondering if anyone else in the t mobile land is getting asked to reverify their first responder status every month? i switched from verizon and only send verification once a year. i can say doin it every month is getting old. Doing the chat with t mobile seems pointless. they just send the com...
what’s happening ???T-Mobile have off-shored their Customer Service??English language skills & “being able to understand what they are saying” could be better one (1) representative actually hung up on me technical support lied when I asked whether data would lost if I proceed to follow his ins...
Hello,Why does t-mobile reps constantly lies and say I will get a call back and never get one is this normal businesses practice t-mobile goes by. And don't give me your canned replies I heard the same thing over and over again it sounds like a broken record.
I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home. I am talking fine, and then, the call goes dead. Sometimes it comes back, sometimes not. I thought it was my old S7 which was the problem, but I just got a new S10 and it...
keep getting error when trying to do system update for PRL or Profile. How can this be resolved?
Far too often, I am having a texting conversation with someone, when a message will simply fail to send. This often occurs in my home, where I have both a solid wifi connection and four bars of 4g connection. However, this problem seems to occur no matter what location I am in.Aren't text messages s...
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