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T-Mobile play in the app selector have been sending me notification and have been downloaded without my permission or my initiation several times this week and I have uninstalled them several times and they keep coming back on top of that Facebook an app that I haven't used since 2014 keeps being do...
Hi,I have bought an esim via your app 1 year ago for traveling through USA. (I am a German citizen)Unfortunately I have mistakenly deleted this esim. Now I was wondering how I can re-activate my esim in my iPhone? My phone no. is: +1 480 208 2433 - but due to the deleted esim I cannot have access to...
Issue: Does not work with GlobalProtect VPN. My company just changed to this. Also tried a 5.2 version of GlobalProtect. NG.Called TMO support on Friday and requested to push the 168 firmware. Support needed to submit a ticket to engineering for that. Gave them until today. No update.Factory Reset t...
I have an older computer which connects to the t-mobile home internet fine as dones my Android. But I bought a Lenovo computer and it shows every darn network in the building(many which my older computer doesn’t see) but not the Tmobile network, How do I get the computer to see my t-mobile home netw...
I wish I could say I'm really happy about this service but I can't. The wifi on the 5g didn't work well with Google devices and as a result I had to use my own router which slows the speed down to half of what I'm supposed to get. But the bigger problem is internet dropping frequently. The only fix...
How do I unlink 2 phones that are tied together? If I am texting from my phone it is using my sister’s number to text with.
Hi I’m a relatively new T-Mobile Money customer and a long time T-Mobile customer and would like to know if there is a way or if there are plans to all T-Mobile Money customers to link their accounts to services using the Plaid platform? I understand that T-Mobile Money is a subsidiary of BankMobli...
As Power of Attorney for both my parents, I’m wondering what the best way is to get my mom control over the tmobile account that had my late Father and Mother on it? My mother has a cellphone, but all the contact info online has my deceased father’s information?
Hi, I just recently have the high speed home internet and my location have a 5G speed but I'm not getting the 5G or LTE, I have my router placed upstairs close to the window as it's recommended but still I get like 3 bars. And when I first plug in the router it didn't ask me to upgrade. Do I need to...
I have been having difficulty using my 200MB tablet data for life. Tmobile is telling me that the data for life plan no longer works and cannot be accessible without another paid plan. Addition, I will need have it reactivated periodically otherwise Tmobile would randomly deactivate it and I would...
My work VPN finally started working right on firmware 168, I see I have now been upgraded to 178 as of yesterday and immediately everything stopped working again. How can they get away with the “fix” breaking everything? Clearly they don’t test crap before releasing it.
I can't find a place to email a complaint. I posted this on the facebook, and thought I should share here as well.I was in one of your stores today, #5519 on 5190 Wilson Mills rd. Richmond height, Oh 44143. My oldest brother is a retired LT. Coronel of US Army. He has been a T-Mobile customer for 30...
After FINALLY recieving the update to Android 11 months after most other oneplus devices the Android 11 update is still full of MAJOR bugs. After updating, trying several restarts and even wiping the cache the fingerprint sensor is now broken. I can add/remove fingers just fine in the settings but t...
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