We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
I called to try and port II n a 907 area code to my account. I was told of course I could and then was talked into upgrading to 2 new phones with the line.Subsequently I was told they didn't think they could port this number in. I see this had been a problem for at least 2 years. I have an inquiry...
I was told that I will get $800 trade-in amount for my old mobile and adjusted across 24months bills for the new phone. So I gave my old phone and took the new phone. But in the first month bill t was not reflected (aprox $33.33 credit should applied). When I asked they mentioned I need to wait...
Hi,I signed up for mlb.tv through the T-Mobile Tuesday promotion. I would like to cancel it. I have looked everywhere I can think of, but no luck. Does anyone knowhow to go about canceling it? Thanks
Galaxy A51 5g, I am getting a 5G icon almost all the time, even on Band 2 I thought this was only on Band N71? Is the phone incorrectly stating 5G, Possibly tmobile is just marketing like Verizon and AT&T are doing? Or am I missing a setting that I need to adjust I paid alot for this 5G dev...
I can’t find my phone I need help
Has anyone had success with T-Mobile’s ridiculous account pin procedure? I apparently don’t have an assigned pin, they won’t let me assign one, and if i go to a store they tell me i am unable to change the pin.I went online to order T-Mobile home internet. They sold me the service, but apparently i...
I am new to T-Mobile home internet, but have had tmobile cell service for a while. I just received the Nokia 5G gateway about a week ago and it is always defaulting to LTE bands. I have excellent 5G signal in my house as my phone is always connected to 5G. It's a little disappointing that my phone...
After the OTA update to Android 11 for my OnePlus 7 Pro when I get a phone call, it is always on speaker, even though the speaker is not turned on. Turning speaker on and back off has no effect. Has anyone else seen this behavior? Looked through all of the settings and can't find anything that might...
Just got my new gateway to replace the 4g one I've had since June.After setting it up, the app shows that it is connected to the internet, but I have no connection. Tried my phone and laptop. Both connect to the router but have no internet access. Of course, t mobile support has a 3+ hour wait! So I...
Red light on indicating dead batteryEasy enough to take out But googling model # bp18-002390 or T-Mobile home internet battery replacement is getting me nothingAnybody know where I can get a new one?Thanks
Who knows how? Bonus points if you can weave baskets underwater! Shoutout to @tmo_ian for the amusingly detailed "badges & missions" guide that inspired my first post
I am looking to submit my Verizon bill to T-Mobile via-email. However, the email address that was provided is not correct. ( RCSoultion@t-mobilesupport.com) can someone please provide the correct email.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.