We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Went into store to get the new SyncUp Tracker, have seen some cool looking ads and have already discovered the many limitations the Apple Airtags have. The girl who welcomed me the loudest into the store said they’d sold a lot of them so I was thinking COOL, this will be a no thing to add one to my...
I use a Galaxy A11 and twice today a message from Carrier Hub “MCM client requests are processing:….possible issue with T Mobile network upgrade going on or some other network issue? Phone is a bit off with texts being delayed but no major issues yetPlease advise
Our final lease payment for our 2 phones is next month....Do they add the buy it balance to the same bill with the final payment?After that’s paid, can we have our phones unlocked without issues?Can we cancel our service any time after that?
I have been tmobile cust for 20+ yrs.. was told I could get 5G home internet at my louisville GA home. only get 2 bars and barely 4mb…. Talked to service rep was told that my only 2 tmobile towers are only 3g bands and too far away… looked up my 2 towers on cell mapper to find this data. whe...
Hello,My husband and I are getting ready to close on a house in less than a month. The only internet available is local phone company with 3mbs. We have tried both the T-Mobile 5G internet device and the LTE one. We only get one bar, and speeds up to 3-4 mbs. Not even a ½ mile from our home, righ...
When I answer my digits line, many times the speaker turns on and blows out my F!@#$%G ear drum! Does this happen to anyone else? My ear is still ringing from a few days ago. Should I get a lawyer?
I am trying to apply for the Emergency Broadband Benefit on the Home Internet service. I am not able to access my online account via https://www.t-mobile.com/account/. I have been told by customer service that it will be a couple of weeks before they will have account access repaired. All of the...
Weymouth MA store, phone customer service….absolutely incompetent; totally f'd up my phone transfer and THEN didn't even realize the problems they created, so they sent me to Apple. If they spent less time on their 4" fingernails and more time on learning the product and customer service needs....th...
How do I delete a credit card from my account? I updated my account to a new credit card a few months ago and it keeps defaulting back to my old card. I would like to simply delete my old card from my account. I can only see how I can edit or add a card, but not delete one. Thanks for your help.
T-Mobile locked S21 Ultra, recently acquired, advanced messaging/RCS is not working. I don't want googles messenger, I just got a Galaxy Watch 3 and I want to use the stock messenger for compatibility with the watch. What do I need to do to get it working?
The option of staying logged on seems to have disappeared. Now, whenever I close the browser, I have to log back in when I return.
My work VPN finally started working right on firmware 168, I see I have now been upgraded to 178 as of yesterday and immediately everything stopped working again. How can they get away with the “fix” breaking everything? Clearly they don’t test crap before releasing it.
T-Mobile used to be great, but I guess because they took over Sprint, they’re trying to be as awful as them. 1) I supposedly have 600mhz towers in my area, yet none of my devices will ever connect to them, despite being compatible. Therefore, unless I’m on WiFi, my ”service“ is either nonexistent o...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
