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LOVE my new T-Mobile internet service BUT the chimney has been plugged in for 3 days and display still reads, “Battery 0%”.Does that mean it’s a defective unit or maybe no battery was installed?Speaking of battery, can you tell me what UPS units are compatible with the external UPS port on the T-Mob...
can i use my visa gift card to pay my bills
I recently moved over from AT&T but to do so I had to pay off all of my phones, which T-Mobile reimbursed me for. Well, it turns out we can’t really use T-Mobile and may have to switch back so my question is will I have to pay that money back that was reimbursed to me?
I am having connection issues with my home internet service. I just got this home internet service for reliable and faster service a month ago. I am in my second month of service and only used the service for a few days. It is becoming a nuisance to pay for unreliable service. Will T-Mobile provi...
I’ve had the T-Mobile Home Internet Gateway for almost a month and most of the time it’s really slow. We get 5 Mbps down and 0.15 Mbps up from Frontier, so when I got 20 Mbps down and 20-30 Mbps I was thrilled. Then the cars and buses came. Sometimes during the day it can’t even connect to the speed...
When I turn on Wi-Fi calling, I get constant notifications that ‘Wi-Fi preferences have been updated - like every couple seconds’. How do I get these to stop? Is this more than very annoying and indicative of a larger issue? I have a Galaxy S9+
I purchased T-Mobile Home Internet and just set it up. When I plug the Ethernet into my Google Nest WiFi router, it does not work. Does anyone know how to get the T-Mobile Home Internet working with a Google Nest WiFi mesh network?
I logged in several times this morning and I can't access my account. I need to retrieve some detailed bills and the page is not loading with my information. If I get back to home, I need to put my login information again - email + password, which gets me to the same page as before, a gray screen wi...
Hi I’m a relatively new T-Mobile Money customer and a long time T-Mobile customer and would like to know if there is a way or if there are plans to all T-Mobile Money customers to link their accounts to services using the Plaid platform? I understand that T-Mobile Money is a subsidiary of BankMobli...
Group messaging is on and has been working until recently. Any suggestions on how to fix this?
How far back can I get text record logs?
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