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Messages or codes not being received from different apps, this including banks and third parties. Tried checking my setting and my account services but everything seems fine. I don’t know if it is just an iPhone thing . Is anyone having the same problem?
I have the Nok 5G21 gateway modem/router. I need to be able to setup different VLANs and QoS rules in order to isolate some devices from others and limit bandwidth on others, etc. These are pretty standard features on most modern routers. Is there a way to do this with this device? And if not, w...
I am traveling to Haiti tomorow, would like to know how to purchase international pass for data with 5G. When I’m in the country, I receive a text to purchase it, but the link doesn’t work.
I was sent a high speed internet gateway, but there’s nothing for it to connect to. No 5g nearby and the 4g LTE is terrible. It needs to go back ASAP, but I can’t reach anyone by phone to arrange it. I guess they’re not doing chat support now.
For my t-mobile home internet, I have to restart the router daily otherwise I drag down from 80+ mbps to something like 20mbps. Are better routers coming out? Am I the only one this is happening to? I have called support before on this and they just have me reboot or reset the router but it even...
My LG V20 keeps dropping calls then a few moments later, the message appears indicating the T-Mobile Name ID has failed. This happens several times a day. How can I resolve this issues. It’s been going on for over a year.
I am now on day 2 of my T-Mobile Home Internet. Previously I had a prepaid cellular account that is not in use. To date I have not been able to log into my Home Internet account because of some conflict with my prepaid account.Getting support for this is impossible as teh Home Internet team doesn'...
I have Optimum cable internet and they have been providing bad internet service. Their netweor was poorly planned and has too many people on a single node. The result is upload speeds that are in the KB range during the day when people are working from home or schooling from home. It has become u...
My text messages to my wife, who is on the same account and has an S10 plus ( I have a note 20 ultra), will periodically take 3 plus minutes to send. Then sometimes they fail to send or show that the failed, but the actually went through. The weird thing is while my messages to her are waiting to se...
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mobile Home Internet. VPN worked just fine on the same computer using cable network.
This is crazy been waiting on the phone for about an hour for costumer support.
I switched 3 lines from Verizon/ATT to T Mobile. At the time of switching, there was a promotion of trading in an old iPhone with around 530 bill credits plus the trade-in value. I traded in my old iPhone 7 Plus which had a scratch. I selected that option and my trade-in value went down from 200 (or...
Everyone’s been talking about 5G. But if you talk the talk, can you walk the walk? T-Mobile’s been transparent about 5G since introducing the layer cake concept in 2018. It’s time to explain why T-Mobile’s 5G can compete with the other carriers and call out the myths surrounding “nationwide” coverag...
I am receiving text messages from email addresses, How can I block them?
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