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I need my account history dating back to 2016 until the present and some reason it all has been erased from my account and used to always be available ? Can someone tell me how I can get this information from tmobile because the reps seem to be just telling me they are requesting it and never give m...
I had an old username and info on this support/ community page where I believe I had earned badges and want to recover those and the history of my account? How do I recover this information? I believe my username had magenta in it followed by a number but it was a number I never had used or seen bef...
Does anyone have any word on progress on upgrading T Mobile network in the Greater Hartford area? At home (Enfield, CT), I have good cell tower signal but my work location (Bloomfield, CT) is fair at best
Thank God I’m not yet 14 days into this nightmare. First, signed up for new service and phones in Nacogdoches Texas, was both my wife and I worked with a Astrid, she’s the worst pathalogocal liar we’ve ever met. She lied about everything, and actually told us, “don;t worry about that amount, it’s...
I need shortcuts enabled in order to update password
I did twice the refill for my no today .So can transfer one of the refill amount to next month
Fanduel - Trying to pick my team to submit my entry for this week. It says it opened at 7:05 pm ET and I have been trying to do it since then and Tmobile system wont let me. Keeps going back to Tmobile #GetThanked screen. Is anyone else having this problem? They should give us all something for the...
When will T-mobile step up to the plate and provide a similar GoGo WiFi deal with ViaSat? The main reason we left Verizon was for the Free Delta WiFi on ALL business travel. What will T-mobile do to make this right for loyal customers? It’s now false advertising for t-mobile to make this Free WiFi c...
Recently I found certain aircraft of AA equipped with different WiFi vendor/service called "Viasat". There is no link to T-mobile login. And the flight attendant has no idea how to make it work as it was with Gogo wifi. Anybody has experienced the same?
Recently the coverage around my house has got really poor, people cannot hear me when I make a call, calls are dropped, etc. We have this problem on a S20 FE, S21, and 2 newer I-phones. We had no issues with our previous phones. The Tmobile map we have fair 5g coverage in my neighborhood but we cann...
How do I cancel my phone number from abroad using the website or e-mail? (I have no phone connection)
Why is it when I specifically ask to speak to someone in the US as I know they are the only ones with the correct authorization levels I get placed on forever holds, transferred to someone not in the US. Simply refuse to transfer. Etc. It's completely rediculous and now I've lost my invitation spot....
As title says, I just got this weird msg. I’m on same phone, same SIM and same T-Mobile acct for 10 years. I rebooted and it’s fine but what caused this?
I started receiving service after migrating from Sprint on July 5. I was expecting to pay for my first month of service about a month later.About a week later I received a bill for monthly service, due July 26. The billing period stated on the invoice was for July 6 to August 6, or for a period of...
To qualify for the hotspot you have to show proof of subsidized lunches, in are area all the students are currently getting free lunches and breakfast. How do we show proof.
I’m new to Tmobile Internet and I think it’s probably (potentially?) really good, but wow there is almost NO information available to new users. You need some better info, Tmobile! Here are my initial questions.How do you log into the gateway? I go to http://192.168.12.1/ and it wants a login. Can’t...
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