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When I signed up for this, it was marketed to me that it was setup like Netflix and that I can watch on any streaming device from anywhere as long as it wasn’t no more than 3 devices at a time. I keep getting error messages that it’s being watched outside the home, although that person has backed ou...
The first month with T Mobil was good, Not great but good. After the first month we are constantly having to restart our phones to keep them on the network and most of the time we can not send a text unless we have wifi. I have checked all the updates with the phone, checked to make sure the setti...
I just ordered a iPhone 11 on March 1st and it hasn’t arrived yet but I forgot to add the 360 protection plan , how do I add it on to my new phone
Payment was done in banking system, but it was not reflected to my account with above message. Credit card company said that payment was done as two times. But those are not in my account. What should I do?
I am a Sprint customer and live in a rural area. My signal is very bad so Sprint gave me a Magic Box to use to enhance the signals. It worked for a while and lately, it stopped working properly. All my 5 lines were on roaming at times and my data reception was very bad. Sprint tower is only 3 miles...
A few weeks ago I would record a nbc show with audio that sounded like chipmunks. It started with the today show, then evening news, now it’s all nbc shows, all the time, that are live, recorded and on demand. It doesn’t happen with any other channel. I spent an hour on hold with tech support this m...
I have network notification system that emails alerts to my SMS address. It stopped working last week. After reviewing the email logs, it looks like the the T-Mobile barracuda is blocking the emails.I have tested and it works to other carriers.Here is the log out put relay=d79033a.ess.barracudanetwo...
I have been told that the 5G towers in my area are being upgraded but is there a way to check the progress? I have T-Mobile home internet and am waiting on them to be finished to see if I am going to keep the service. Right now I get between 20mb and 40mb on a good day.
greetings TM community, i have just received my new GATEWAY 5G INTERNET DEVICE. however, i am having a bit of difficulty in setting the device up to actually receive internet. i have been utilizing my iphone HOTSPOT. therefore, it is a bit difficult to download the latest IOS 14.4 without actual...
I would like to use Port Forwarding, IP Reservations, and be able to rename devices in the device list. None of this seems available with the 5G21-12W-A (New Nokia gateway).When will these be available, if at all?Feels like a case of “newer is not always better”, as the old gateway, as far as I can...
Scam calls exploded in 2019 making it the #1 complaint to the FCC. T-Mobile is taking action with Scam Shield the free option giving you fewer spam calls. What is Scam Shield Imagine a world where robo and scam calls were stopped in their tracks before reaching your phone. That’s where Scam Shield...
I have Web Guard enabled and set to young adult. It seems to do an alright job blocking adult sites on my smartphone, but when I enable mobile hotspot and connect with a PC, I found to my dismay I could reach all the sites now inaccessible on my phone.I have two questions:1. I would like Web Guard t...
Everyone’s been talking about 5G. But if you talk the talk, can you walk the walk? T-Mobile’s been transparent about 5G since introducing the layer cake concept in 2018. It’s time to explain why T-Mobile’s 5G can compete with the other carriers and call out the myths surrounding “nationwide” coverag...
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