We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Being fed up with my current internet provider raising cost, data caps and chargers for overage, not great speeds, as well as bundles of services I don't need I decided to switch or at least give T-M a try. My current contract is up in Aug and will go up quite a lot unless I sign up for a long term...
My background is in IT / networking and I started using Tmo Home Internet for the past 2 weeks. The router being shipped today to customers is missing very important features for power users - it actually broke my ability to remotely access my home via direct-connection using public IPv6 and IPv4 th...
I’ve been averaging around 15mbps down on my TMO home internet. The last few weeks performance has been non existant or super slow. A call to TMO tech support only yielded a “be patient, it might improve” response. Since I am severely non-technical, can anyone make sense of these numbers and spot...
service down 5 days now
Is there a way to rename the devices that are connected to my 4g LTE home wifi? I'd like to know my playstation from my phone or tv so I know which to disconnect.
I guess when I see 5G Home Internet titles and my house sits in the 5G Ultra Capacity on the map. I assume I am getting 5G service with a 5G device. Talking with a friend with the same service he mentioned our devices are not 5G capable. Is 5G Internet home with 5G coverage and 5G devices release...
I just purchased a winegard router to go with my rv installed 360+ antenna. it’s all hooked up, however I can only get download speeds of .56 to 1.25 MBPS, upload speeds are 6.5 to 8.6 MBPS. download isn’t strong enough to even download email! I got the 100g plan for hot spots, for 50 bucks a month....
Hi, I recently bought a Sprint branded LG V50 which works reasonably well on T-Mobile. I found out that the phone will no longer work after Jan 2021 because Sprint/T-Mobile is not porting VoLTE and WiFi calling over to the device. So much for the un-carrier. When I called Customer Service, I was t...
I am a Newbie here and a fairly new T-Mobile Home Internet customer. But my background is electrical engineering and I've been around a while. Like many community members I have experienced frustrating degradation of my internet connectivity after a period of operation, which is temporarily fixed by...
Tmobile are just just going to keep ignoring all your customers? We need a fix to the gaming issues or I am sending this piece of crap back. Why will nobody from tmobile respond if you all are trying to fix the problem. Only been with tmobile for a month and customer service is horrible. Let us...
I switched from Verizon Post-paid to T-Mobile prepaid to save some money. I sure did. I went from $125 /mo. at VZ and now I’m paying $50 with Tmo. There’s one weird hiccup. I am unable to access the T-Mobile app on my phone. When I log in with the correct password it brings up a page saying the app...
I made a switch to T-Mobile and ported my number as a part of the promotional plan in which T-Mobile gives $830 in bill credits on trading in an eligible device.ORDER NUMBER: 510105087150ORDER DATE: 05/04/2021TRADE IN DEVICE - Apple iPhone XS 64GB Grey - T-MobileTRADE IN DEVICE SERIAL NUMBER - 35617...
Google Chrome. Microsoft Edge. For what seems like years now the ability to log into my business account is hit or miss. SO FRUSTRATING! I love T-Mobile but this is ridiculous.For a while I could clear my cookies (which I shouldn’t have to do) to resolve the matter.Lately, I give my user, then my...
No one in my house got the tornado emergency alerts that went off last night. We are all on t-mobile. Our neighbors on verizon DID get their alerts. Google tells me we need to check with our carrier. So, what’s up T-mobile? We have all the government settings turned on correctly, and location servic...
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
