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So a few months ago I ordered a sim card online and it was mailed to me fine. Put it in my phone and everything was working fine. I then packed my bags and started a travel abroad trip(Europe) for work. I will be over here for the next 4-6 months. a week or so after arriving in Europe my phone was c...
I am considering returning a phone I bought from T-Mobile recently. However it’s sustained a small amount of damage: a dent in the SIM card tray. (The tray still works, it just feels funny.) Can T-Mobile fix/replace that tray easily, or would this disqualify me from making a return? And if the...
I have a Pixel 3a running Pie and wifi calling doesn't work. In particular, inbound calls to my phone (over wifi) result in audio only going *from* my phone to the caller, but not the other way. Turning off Wifi cures the problem and allows me to return the call. This happens on two different Pixel...
I recently moved into a new apartment that has intercom system that dials your cell phone for entry. For some reason, the system is not working with my phone. Whenever my number is dialed from the call box, it just gives a busy signal. However, any other number programmed works fine. I read some of...
If I purchase a new phone through Samsung.com, am I able to enroll in T-Mobile’s 360 Protection insurance plan?
I purchased a prepaid refill card today 2 weeks early before due . in tried redeeming on the site multiple times but the redeem button does nothing just get the validation capcha thing over and over as I wait for redeem to work. After put in the numbers to redeem on card . anyone have any clues to h...
Went into store to get the new SyncUp Tracker, have seen some cool looking ads and have already discovered the many limitations the Apple Airtags have. The girl who welcomed me the loudest into the store said they’d sold a lot of them so I was thinking COOL, this will be a no thing to add one to my...
I’m trying to sign up for the Emergency Broadband Benefit for my prepaid plan. I went to https://www.t-mobile.com/emergency-broadband-benefit and clicked on the “prepaid customers” login link, which took me to what looked like a regular login page. But when I entered my cell number, I got:“Servic...
This apparently is a well documented issue but I can’t seem to get any real support on this problem. I’ve had the home internet for about 2.5 weeks now and it for the most part has been fantastic. Almost a half a gigabit download speeds with over 100mbps upload using B66/N41 primary/secondary with a...
So I just recently got the tmobile internet I was wondering it says there’s a 2.4 and 5.0 gh available how can u turn on just the 5.0 because honestly my speeds and super slow and I’m in a good area
iPhone 12 Pro Max on T-Mobile Essential NCC family plan. After updating to iOS 14.5, cellular data won’t work. It doesn’t matter if it’s connected to 5G or LTE, or at whichever signal strength. It doesn’t have internet access. I can only make phone calls and text. I have tried network reset, factory...
Hi, For the past 3 weeks, messages sent to number@tmomail.net are being rejected and returned with a message like this:550 permanent failure for one or more recipients (1234567890@tmomail.net:blocked)I work for a large university and we use Google as our e-mail service, yet messages are blocked. I...
Like many of you, I am not satisfied with TMobil's cell services. After nearly two years and many conversations with Customer service agents I am about to throw in the towel and move back to Verizon. I should add that I moved to TMobil out of frustration with Verizon and dazzling TMobil advertisem...
After FINALLY recieving the update to Android 11 months after most other oneplus devices the Android 11 update is still full of MAJOR bugs. After updating, trying several restarts and even wiping the cache the fingerprint sensor is now broken. I can add/remove fingers just fine in the settings but t...
Going with TMobile internet had to be one of the worst mistakes I could have made. I work from home several days of the week, but I've had 0.07mbps download speeds for about the last month. On occasion it would suddenly start operating at 150mbps down. Sometimes for almost half a day. Showing that t...
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