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Hi we bought 3 Iphone 12x last Nov with Sales man Hector at T-Mobile Hartsdale NY store. We traded-in our like-new Iphone 8 for one of the 3 Iphone 12x for $830. Hector examed our Iphone 8 and took serial number etc and made the sale. We sent the Iphone 8 by UPS following Hector instruction and rece...
One of My brothers (a minor) can't use his current phone number for a reason that I don't want to get into. I have an old phone number that is still active on the same account (owned by are mom) as his current phone number. So, is it possible to transfer my old number to him while he still on the sa...
I wanna ask if i can avail a new sim with the same phone number today? My sim is broke hence its an old sim it cracked when i try to pull it out from my phone.and before i pay my bill.
I have been a T-Mobile customer since November 2020. I received a promo for the new IPhone 12. I traded in my IPhone 8, they received it. But the promotion dropped off my account. Now every month i have to contact T-Mobile for a credit because my bill is never fixed. I get promises it will be fixed...
I am unable to create a login due to the email address I signed up with being attached both to my t-mobile phone number and t-mobile home internet accounts. First of all this is ridiculous that both cannot be paid on my one login. Secondly, I have tried to create a new login with a different email a...
What is the official T-Mobile Home Internet uptime SLA? I have been experiencing daily internet disconnects and disruptions to service, 10+ times between 9a-5p work hours when needing to work from home, and then multiple times through the evening as well. I have spent literal days’ worth of my time...
I was told that upgrade was being worked on in my area and would be completed on April 20. Today is 21, I am seeing poor upstreaming only attaining .3 MBPS and that is no way to support video conversation. We are Deaf and can only communicate via video. I want to resort to chat support. No luck f...
Hello everyone. I encountered an unusually serious problem on my Windows 7 PC. I usually use mobile hotspot to access internet on my Windows PC. But since last evening, when connecting to the hotspot on my Windows PC, it shows 'Windows was unable to connect'. I have tried to disconnect and reconnect...
I am in the US and purchased two hotspots to provide internet service to my home. We are far from any wired or other service, so 4G/LTE from the towers nearby is what we have to work with.Prior to joining TMobile, I used a company called Trifecta for this service. Their system gets signal from the...
I could sure use some help. Intermittently, when I make calls with my OnePlus 9 Pro, the callers can’t hear me, but I can here them. I’m frustrated because I spent 90 minutes on the phone with tmobile last week and had to pass through several layers of support before I could get someone who could...
Are there any tablets folks have used that work like a phone to make and receive phone calls. Not talking about voip whatsapp or Hang outs or Skype. Basically an LTE device fully functional with a in built dialer that one can insert and use their t mobile voice sim card into.
Last week or couple of weeks mobile LinkedIn application doesn't work when connected to the home Internet. When I disconnect and connect to T-Mobile mobile network it works.Some other apps do not properly work as well. It is very annoying. How can I report the issue w/o calling support (it will be j...
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