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I’m trying to sign up for the Emergency Broadband Benefit for my prepaid plan. I went to https://www.t-mobile.com/emergency-broadband-benefit and clicked on the “prepaid customers” login link, which took me to what looked like a regular login page. But when I entered my cell number, I got:“Servic...
I wish I could say I'm really happy about this service but I can't. The wifi on the 5g didn't work well with Google devices and as a result I had to use my own router which slows the speed down to half of what I'm supposed to get. But the bigger problem is internet dropping frequently. The only fix...
So the great grey Gateway showed up a few days ago with a manufacture date in the last three weeks. x.03.0178 firmware (the long awaited VPN fixes, supposedly) is up and running out of the box, and the unit has two good tower signals. DL is 80-150 and UL is 10-40. Broad but sufficient.However, I sus...
Update applied yesterday and now I am unable to get past the lock screen. I can type, but when clicking “okay”, it never logs in and goes back to sleep. Only by hard boot can I log in. I use this device for work (I’m in IT and on call 24/7) and I don’t want to do a factory wipe of the device and...
Issue: Does not work with GlobalProtect VPN. My company just changed to this. Also tried a 5.2 version of GlobalProtect. NG.Called TMO support on Friday and requested to push the 168 firmware. Support needed to submit a ticket to engineering for that. Gave them until today. No update.Factory Reset t...
Help. I am battling to connect either Google Home Speaker or Alexa (Echo) speaker to T Mobile Home Internet. I have reset the devices but nothing. Both try to connect but can’t finalize the instal and can’t finalize setup connection. Any ideas please.Also...how many devices can you add to home in...
How do I unlink 2 phones that are tied together? If I am texting from my phone it is using my sister’s number to text with.
I have an older computer which connects to the t-mobile home internet fine as dones my Android. But I bought a Lenovo computer and it shows every darn network in the building(many which my older computer doesn’t see) but not the Tmobile network, How do I get the computer to see my t-mobile home netw...
T-Mobile play in the app selector have been sending me notification and have been downloaded without my permission or my initiation several times this week and I have uninstalled them several times and they keep coming back on top of that Facebook an app that I haven't used since 2014 keeps being do...
Hi,I have bought an esim via your app 1 year ago for traveling through USA. (I am a German citizen)Unfortunately I have mistakenly deleted this esim. Now I was wondering how I can re-activate my esim in my iPhone? My phone no. is: +1 480 208 2433 - but due to the deleted esim I cannot have access to...
I guess this is more of a vent, I never really post to forums, but this is just frustrating and disappointing beyond belief now. I have been with T-mobile for a number of years now, and will take them over any of the competition. When OnePlus made its way to the states exclusively through T-Mobile...
I changed responsibility of the family plan that I had. I thought everything is okay and settled with the T-mobile. Last month I received a notification from my credit bureaus that I have an account in collection. No email, no letter, no notification that I have a balance after the transfer of owner...
The option of staying logged on seems to have disappeared. Now, whenever I close the browser, I have to log back in when I return.
After FINALLY recieving the update to Android 11 months after most other oneplus devices the Android 11 update is still full of MAJOR bugs. After updating, trying several restarts and even wiping the cache the fingerprint sensor is now broken. I can add/remove fingers just fine in the settings but t...
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