We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mobile Home Internet. VPN worked just fine on the same computer using cable network.
How can I read the messages that was sent lfrom the other line
My calls are not going through. It just started but after I have dialed a number, I get a message that says “call not sent”. What does this mean?
I have a bunch of messages in the Digits app that I want to delete. HOW? There is no delete button and right click only offers Cut, which does nothing. Looking at the app there is no delete for calls, contacts or voicemail.
Is anyone else having connection issues with TVision? I have had the service for about a month and it is unwatchable. Keeps saying network error reconnecting net-826.
I’ve just received my nw Nokia 5G gateway, and while it is not perfect, it does work. I can use my vpn, I can get my Eero mesh system to interface just fine. However, I’d like to figure out what acceptable cell tower metrics are. I’m totally blind, so I can’t see the touch screen at the top inste...
I am trying to use my T-Mobile login to access the Epix app on the TVision Hub, but I can’t watch anything, because it incorrectly identifies me as not able to watch adult content. See the message I get: I have the EPIX add-on to TVision, so this should work. I think somehow the parental controls ar...
I use sprint and am currently paying for a phone via a monthly installment plan. I also ended up paying for sprint essentials which I do not want.Is it possible for me to cancel the sprint essentials and only pay the monthly plan?Or is it not possible?
Is it possible to connect a mesh network to the Home Internet router?
Starting a new thread, as many people are having this issue and posting to the following [Solved] thread without any help: Recently, over the past few weeks, myself and many other T-Mobile users have been receiving spam SMS messages that have originated from EMAIL addresses. They seem to have been...
Everyone’s been talking about 5G. But if you talk the talk, can you walk the walk? T-Mobile’s been transparent about 5G since introducing the layer cake concept in 2018. It’s time to explain why T-Mobile’s 5G can compete with the other carriers and call out the myths surrounding “nationwide” coverag...
Hello,I would like to see an improvement in the Custer care being given by T Mobile representatives over the phone. Every time I call I am given conflicting information. An representative may tell me if you suspend your line you won't accumulate charges. Then when I get a bill another representative...
I've been with T-Mobile for 10 years and I am actually considering leaving after all of this is resolved. I made a payment arrangement since the past few months have been tough. Now, I've always stay in touch with customer service and made arrangements when necessary. I missed my payment arrangement...
I have the 15$ Stateside features, and i'm calling always to international numbers, some of them, connects immediately, and start charging me, and broadcast me a voice message: If you want to continue this call, press 37 (random digits), after pressing the 2 digits it starts ringing, all this proced...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
