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I was told that upgrade was being worked on in my area and would be completed on April 20. Today is 21, I am seeing poor upstreaming only attaining .3 MBPS and that is no way to support video conversation. We are Deaf and can only communicate via video. I want to resort to chat support. No luck f...
I subscribed for MLB tv, however, i got charged. i contacted them to tell them it ws part of tmobile and should be free. my subscription was cancelled and now i don’t see where i can sign up again via tmobile
I want to keep using my US T mobile number for receiving text messages abroad (Europe) for at least one year, without paying my monthly T mobile bill. Therefore i want to port my T mobile number to a provider such as Google voice or Ting. How can I do this on the website?
I bought the phone Oneplus Nord N10 5g and paid for it outright. I want to unlock the phone. When I try to unlock it says Unlock failed. This mobile device is not eligible for unlock. What can I do to get this resolved?
There’s a group ABOVE my favorites in the contact section of my text messages that’s called “Chatbots” with a contact called “Search for Chatbots.” When I click on it, I get a warning that it’s a T-mobile product, not a Samsung one, then it brings up a search feature which doesn’t seem to have any r...
I have had the OnePlus 8 Pro for 4 months. 5G has never functioned well any place I have been. As an example at my home in Seattle, I get 60-110 Mbps on LTE with 5G disabled. If I turn on 5G, I get 3 Mbps and 99.7% packet loss. Phone calls drop within 20 seconds, data won’t load, etc. This continues...
I would like to use Port Forwarding, IP Reservations, and be able to rename devices in the device list. None of this seems available with the 5G21-12W-A (New Nokia gateway).When will these be available, if at all?Feels like a case of “newer is not always better”, as the old gateway, as far as I can...
I want to suspend a line on my plan for a few hours. how can I get this option? I’m stuck with months or days, not to mention an extra charge for NOT using any services...
I am unable to create a login due to the email address I signed up with being attached both to my t-mobile phone number and t-mobile home internet accounts. First of all this is ridiculous that both cannot be paid on my one login. Secondly, I have tried to create a new login with a different email a...
So I’m make sure all my affairs are in order in case something happens to me. I’ve done the typical stuff with a will and the like but the thing is that have dozens and dozens of online accounts, some of which have monetary value or access to important information.The thing is that many of them req...
New user of Home Internet. Very fast speed and reliability. Having one repeated problem. When I try to log in to AOL.Com on my pc - it often fails with network reset error. It takes multiple attempts to log in and enter password. It interrupts so often it requires me to change password and verify ac...
Hello Matthew Staneff, Callie Field,For those reading this post it is important for them to know the executives behind the poor customer service you are all receiving.Please contact the below listed persons concerning your experience with T-Mobile customer service.I am emailing you today to inform y...
I am so sick and tired of the same BS I have had to deal with in regards to Tmobile. On November 27th my family and I went into a Tmobile store to look at new phones since their were Black Friday deals going on. We opened an account in my name for the phones and the representative told me that I don...
How to unlock an s 10 plus
New update is terrible. Cannot get any app to be full screen or use buttons at the bottom of the screen, since the navigation pane does not go away.
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