We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Issue: Does not work with GlobalProtect VPN. My company just changed to this. Also tried a 5.2 version of GlobalProtect. NG.Called TMO support on Friday and requested to push the 168 firmware. Support needed to submit a ticket to engineering for that. Gave them until today. No update.Factory Reset t...
How do we get access to the updated firmware?
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mobile Home Internet. VPN worked just fine on the same computer using cable network.
I owe $200 on Samsung 10Es. Interested in upgrading to 5G. Please send me promotional offers.
I switched my home internet to Tmobile last June and haven't any issues until this week. My internet keeps going out every couple of hours. Turning the tmobile router on and off temporarily fixes the issue only for it to happen again sometimes in less than a half hour. When it does this I can connec...
I keep getting a 550 permanent failure from an email forward I setup. The filter is to forward an SMS every time I get an email from hello@tryitsampling.com. I just get an error saying:Message blockedYour message to ##########@tmomail.net has been blocked. See technical details below for more inform...
Since the update to Android 11, I have had multiple issues. Sending text messages, especially voice texts and pictures is a nightmare. They fail constantly. (On a side note, what is the best texting app to use on this? Is there one I can switch to, I've tried a couple and I can't find any better th...
I have a Pixel 3a running Pie and wifi calling doesn't work. In particular, inbound calls to my phone (over wifi) result in audio only going *from* my phone to the caller, but not the other way. Turning off Wifi cures the problem and allows me to return the call. This happens on two different Pixel...
just set up new Tmobile home internet in a rural area-all carriers are iffy here but the Tmobile speed and connection are ok at home (not so much in some communities near me). That is the issue-I have my cell service on Verizon (best coverage all communities) and it will not connect a wifi calling...
Last night after the update from T Mobile to My Samsung S8 Active my phone no longer fast chargers via the charge port. It will only charge on a charging pad. I’ve had my fill of T Mobile to be honest after being a customer since 2005. T Mobile customer support is nowhere to be found except to call...
Ever since the merger with sprint, t mobile has been absolute trash. Even after the new sim card its crap. Who ever thought it was a good idea to merge with sprint needs to get fired. Worst thing that has happened. And my job is dependant on having mobile data and if t mobile cant have their shit to...
I feel like I rushed into the decision to switch to T-Mobile Without know that the plan I has paid for with my debit card was just a unlimited text and talk with no data to use outside the community of city heights or on the way up toy mom's house in Encinitas and when I went into the T-Mobile store...
After FINALLY recieving the update to Android 11 months after most other oneplus devices the Android 11 update is still full of MAJOR bugs. After updating, trying several restarts and even wiping the cache the fingerprint sensor is now broken. I can add/remove fingers just fine in the settings but t...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
