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I have the eSIM Simply Prepaid Plan and I am abroad right now. However, I could be staying abroad until the beginning of September. Does using my prepaid T-Mobile number abroad could cause my number to be blocked? or is that only to Postpaid numbers? I have spoken to different T-Mobile employees and...
Google Chrome. Microsoft Edge. For what seems like years now the ability to log into my business account is hit or miss. SO FRUSTRATING! I love T-Mobile but this is ridiculous.For a while I could clear my cookies (which I shouldn’t have to do) to resolve the matter.Lately, I give my user, then my...
I have been to three (3) T-Mobile here in Mobile, AL. No one could get my email installed.
I could sure use some help. Intermittently, when I make calls with my OnePlus 9 Pro, the callers can’t hear me, but I can here them. I’m frustrated because I spent 90 minutes on the phone with tmobile last week and had to pass through several layers of support before I could get someone who could...
I’ve tried contacting T-Mobile about there gps inaccuracy on familywhere.. but was unsuccessful with fixing it. My issue is the gps is showing different locations even though we are all at home and or in the same location. How do we fix it???
As I understand the connections for bands, a B connection is 4G (LTE) and the N connection would be 5G. Whether bands using B12, B2 or B66 that primary signal is a 4G signal, right? Also, from the instructions (and T-mobile website) that primary connection ‘must’ be 4G (LTE) and only the secondary...
My wife can’t signup in her account. Because she don’t know her PIN/Passcode.She has message: Hmm, that PIN doesn't match our records. Give it another shot.She called to 611 and change PIN code (few times), and noting.What we should todo?
I have been trying to log into my T-Mobile account all day yesterday and today? I just keep getting a blank page on all my browsers? Problem not solved. Please help resolve this?Thanks!
Unless I’m reading it wrong or interpreting T-Mobile’s document wrong, I don’t think the trade-in policy disqualifies back glass crack.I’m talking about this T-Mobile support documenthttps://www.t-mobile.com/support/devices/device-troubleshooting/check-the-condition-of-a-device Checking your device...
Samsung S21 series are having issues, the other person can hear you but you can not.Any updates!!!
I can’t maintain a conversation on my phone for more that 5 minutes with out the call dropping and text messages take forever to send. Anyone else having the same issue. Contacted T-Mobile twice about the issue. It gotten worse.
I received my new 5G gateway Wednesday got it setup and did a speed test and saw I was getting 1mbs of download speed so I call support Thursday and they said I was connected to a good tower and (yes there is clean line of sight to the tower and I have 4 bars of signal) so they told be that the 5g c...
I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) tha...
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