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I logged in several times this morning and I can't access my account. I need to retrieve some detailed bills and the page is not loading with my information. If I get back to home, I need to put my login information again - email + password, which gets me to the same page as before, a gray screen wi...
I’ve received 3 free line promo last year. First 2 were actually free but been getting charged for the past 6 or 7 months for the last one I received on November 2020. I’ve called every month and spoke with supervisors, but all I get is credit and issue is still ongoing. How can I get this issue fi...
Hi all,I have been overseas for a year but I will be returning to the US soon. I didn’t continue paying the $40 plan I was on, and it’s probably over the time frame where I can.Does this mean my number is now lost? I am planning to return to the US soon and I would like to get my phone number back....
This Home Internet service is getting more frustrating by the moment. I was consistently getting 1 mbps speeds so the service rep sent me a new gateway. The new gateway is worse than the old one (shows connected to the internet, but times out when I try to visit any website). Worst part of all of th...
When I turn on Wi-Fi calling, I get constant notifications that ‘Wi-Fi preferences have been updated - like every couple seconds’. How do I get these to stop? Is this more than very annoying and indicative of a larger issue? I have a Galaxy S9+
I’ve had the T-Mobile Home Internet Gateway for almost a month and most of the time it’s really slow. We get 5 Mbps down and 0.15 Mbps up from Frontier, so when I got 20 Mbps down and 20-30 Mbps I was thrilled. Then the cars and buses came. Sometimes during the day it can’t even connect to the speed...
I was checking old phone records to see if someones story of when a text was sent added up. the specific phone number showed up with all the details in the usage part of the phone records a week or 2 ago. Now when go back to look at the same phone records, that specific phone number seems to have d...
LOVE my new T-Mobile internet service BUT the chimney has been plugged in for 3 days and display still reads, “Battery 0%”.Does that mean it’s a defective unit or maybe no battery was installed?Speaking of battery, can you tell me what UPS units are compatible with the external UPS port on the T-Mob...
can i use my visa gift card to pay my bills
I recently moved over from AT&T but to do so I had to pay off all of my phones, which T-Mobile reimbursed me for. Well, it turns out we can’t really use T-Mobile and may have to switch back so my question is will I have to pay that money back that was reimbursed to me?
T-Mobile is at v11.2.4.4, three versions behind the latest OnePlus release of v11.2.7.7. What's the deal T-Mobile?!?
any help?
bHi, I have an eSim w/ a T-Mobile ONE Prepaid on an iPad mini 5 / iPad mini 2019. when turning celluar data ON unfortunately the personal hotspot for tethering with devices via bluetooth/WiFi is not activating. The plans details state that tethering on 3G is included with a data flat.Is this a speci...
Just called customer service to find out why I am being charged $50/month for an additional phone number in an area code that i don't live in....apparently when we were offered a "buy one get one free" iphone11 we had to have an additional phone number added to our account....$50/month for 24 months...
I filed a claim with Assurant in early February 2020- they denied it at first then after another call they approved it. I received the replacement and returned my damaged phone on 2/7/2020 via USPS using the label they provided. I called after receiving the second notice that the phone was not rec...
I just switched to Linelink as I wanted any kind of escape from the money-grubbers at Comcast. I looked at Vonage as well, and although the LineLink product as yet lacks a lot of the "bells and whistles" that Vonage and others have, I am hoping that this is because it is a new service and they hurri...
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