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Find out what T-Mobile Support is up to
Recently we have trade in our old mobile and added new line to the existing group using a promotion offer, they have promised overall 500 trade credit for old mobile and adding new line as per the promotion. Unfortunately T Mobile is not good enough keep their word and simply saying promotion is not...
I've been having this issue from day 1. My connection is pretty good I get on average 40mbs down and 5 up. Never disconnects according to gateway and network overview page. However sometimes YouTube just stops loading pages when I refresh or try to navigate to another page. If I'm watching a video t...
I have had home internet service since November, and overall it has decent. I received the new modem (Nokia 5G) last week and had help from tech support getting it activated, but ever since, my ping and latency has been pretty bad.. even loss packets at times.Streaming is alright, but playing games...
I was thinking about buying a brand new Straight Talk prepaid phone but I want to know if I would be able to immediately activate it on the postpaid T mobile network? I know with Verizon they have a minimum prepaid activation time period before the phone allows you to activate it on a postpaid netwo...
Is anyone else having connection issues with TVision? I have had the service for about a month and it is unwatchable. Keeps saying network error reconnecting net-826.
If this is supposed to be an avenue for T-mobile to assist customers, can someone from T-mobile support/tech please seriously….give us help? CAN SOMEONE WHO IS WITH T-MOBILE WHO SEES THIS MESSAGE, PLEASE ESCALATE THIS UP AND HELP GIVE US T-MOBILE CUSTOMERS SOME REAL FIX? There needs to be some type...
How do I play TVision on my TV? Do I download the TVision App and what if I can’t find the app?
For my t-mobile home internet, I have to restart the router daily otherwise I drag down from 80+ mbps to something like 20mbps. Are better routers coming out? Am I the only one this is happening to? I have called support before on this and they just have me reboot or reset the router but it even...
I set up a GTL acct for my loved one to call me, but for some reason it’s still not going through. I called GTL they originally had it blocked so they unblocked it, so idk if it’s something on tmobile side? Wating to talk to a rep but it’s taking long.
Hey,so two days ago I received my tmobile home internet gateway router and it works great with one issue I have not been able to overcome which is I also have the cellspot for expanding coverage in my house as there is hardly any to no signal within the house to use our phones. We have wifi calling...
Hello community, I would like to know if other people is having the same problem. My kid's watch Timex FamilyConnect is taken each day longer to be fully charged, I mean considerably. I have this one since four months ago and to have full charge from around 20%, it is taken like 10 -14 hours. And de...
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