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I have a prepaid plan, how do I check my data usage? What doesn’t work:My.Tmobile.com account page - only shown GB increments, I need finer details #932# or #web# - gives “Error performing request / Unknown Error” iPhone app - account screen is completely blankThe only method that worked for the pas...
Obviously there is a limit to how good latency can be with a wireless signal like T-Mobile Home Internet is using, but I’m just wondering if it is expected to mature over time. I’m a big gamer and I’ve been tolerating the ping because my only other internet option has much better ping but a tiny fra...
Recently my company switched to ZScaler for VPN/Firewall services. They have had some internal issues however it appears Zscaler and T-Mobile internet aren’t agreeing. When on my home network my download speeds get reduced to .1-.3 Mbps, while other devices such as cell phones and personal compute...
After the OTA update to Android 11 for my OnePlus 7 Pro when I get a phone call, it is always on speaker, even though the speaker is not turned on. Turning speaker on and back off has no effect. Has anyone else seen this behavior? Looked through all of the settings and can't find anything that might...
I am experiencing my WIFI Calling Preferences always being forced to “cellular preferred”, as are others. I live in an area with poor T-mobile mobile data signal and this recent behavior makes my phone unable to make and receive calls and text messages. I believe the problem only started happeni...
how to do restricktions setting with tmobile home internet
I want T-Mobile Money bank account to be linked with Mint financial application. Unfortunately, T-Mobile Money account no longer shows up in Mint! I checked with Mint customer care, their response is as below. Seems, T-Mobile needs to respond but unfortunately, there is no response or no interest fr...
I would like to use Port Forwarding, IP Reservations, and be able to rename devices in the device list. None of this seems available with the 5G21-12W-A (New Nokia gateway).When will these be available, if at all?Feels like a case of “newer is not always better”, as the old gateway, as far as I can...
When I check my voice mail it does not recognize the phone. I put in the number and it says no such number has a voice mail account. What happened
Need information on a bill history
My plan with tmobile is 4 lines @ $120 per month. In September 2017, my plan was changed unbeknownst to me to 2 lines @ $160 a month plus 2 add'l lines at $20 each w/auto pay. I had autopsy. I realized the change in July 2018. I contacted tmobile immediately in which I was told the mistake would be...
I have seen that T-Mobile Home Internet and Citrix workspace app does not play well together. Latency is on the higher side on the Home internet and Citrix freezes. This has been a real pain while working from home. I hope the upgraded 5G home internet device resolves this issue.
I am on the simple plan, and haven’t been able to send international texts to the UK for months. I cannot figure out what is causing the problem. I am on the iPhone 6s. Does anybody know how to fix this problem? Steve
I have just recently started using TMobile Home Internet (the 5G Nokia device that looks like a tall coffee can). When the device is plugged in, our TMobile phones (multiple versions of iPhones) lose about half of their signal strength - and calls end up going to voicemail. Plus text messages (SMS)...
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