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On one of the main roads where I live M50, you get no service basically from Dundee to Tecumseh Michigan going along M50. The map coverage shows we do really we dont. I cant access internet to play music, I can call out but within 30 seconds it drops the call... Instead of providing 5G to us can you look into getting us at least 4g first ?Community-2758 feel free to reach out to me via text, or email. I have a map I could provide for you if needed to show you where
This is a copy of the mailing label I received. It was sent on 6/24/19. I was unsure what it was for and when I spoke to a representative on 7/5/19, I was told this was the correct label and that I should send both my Samsung Galaxy S9 and my Apple iPad Pro in the same package with one label.I would like there to be proof that this was sent as well as the tracking number.
Has anyone else experienced sudden HUGE increases in their data use using CHROME or the Samsung Internet APP ?I've been with TMOBILE over 2 years. Suddenly at the end of May 2019 my phone got really hot. Later that day, the phone used 4 GB of data but I was taking a walk. 12 hours later another GB was used and used all my Roaming Data for the month? I usually use 2-7 GB of Data Total (including phone and WiFI). Thankfully I was visiting my sister in Canada who has a generous Home WiFi plan. Although, she usually uses only about 5 - 10 GB of Data a month . Once, a while back when I was visiting her, we used 50 GB of Data which was a huge amount for us but we were both using the internet a lot then. Plus we were both listening to the Calm website at night regularly. This month I've used 100GB. It's mostly the CHROME App and Samsung Internet App Background use even though I have the Background Off on both. One example is : I was listening to a website called Calm.com which
On my T mobile account a phone that I have that has been paid off, says not available to be permanently unlocked. Why would that be? It makes it like I don't own the phone then. I have T mobile one plan and 3 phones total on the line. The other phones are not paid off. Why would it be like this. I own the phone and should be able to do what I want with it.
Has T-mobile been hacked again?I got a text supposedly from T-mobile, stating "Welcome. Your Flexaccount balance is 5 dollars. To pay, refill, or check balances go to my.t-mobile.com (link) or visit t-zones", followed by my cell number.Of course, I am not so STUPID as to follow a link in a message. I got on my computer, and used my normal login.Your website wasn't working right... and there was no way to text (I do NOT use Facebook or Twitter, and never will). It kept sending me in loops and not displaying information - even locking up. I've not had that problem before, and it raised my suspicions.I tried logging in again, this time it came up with my correct information. Then when I tried to find a link to customer service, it started acting up again.I called 611 to alert someone to the possibility of hacking, and got some woman in India (based on accent), but she was only doing boilerplate and then started wanting to know my pin. I don't ever remember having a pin, and after g
Hello,I purchased a new prepaid SIM card last week. I activated the card on Saturday, and since then have had access to phone and texts on my balance. The same day, I purchased a 1GB 7-day data plan, which I scheduled to activate on Monday morning. The purchase was verified, and I’ve confirmed through my account that I’m paying for a data plan on my line. Unfortunately, I’ve never been able to use the data. The phone always sends an error saying the network cannot be activated. I reset my phone countless times, turned off data, and reset my network settings on my iPhone. I then called support on Monday morning to try and resolve the issue. They said it was likely a problem on the back-end, and that it would “be resolved in 24 hours, guaranteed”. One day later, nothing was fixed, so I called back and found out that a ticket had never been created. After going through the same support questions again, a ticket was eventually created, but I’ve been told it will be 72 hours until it’s fixe
Good AfternoonI work in a building in downtown Columbus Ohio. My coworkers and I all have TMobile. In the last month, we have noticed a huge performance hit in our mobile data while at work. Although we understand that it could be a congestion problem, it seems to be a lot worse off then that. My other coworkers have been on Tmobile longer then I have and stated that the performance was fine until this month. Based on the OpenSignal Application that he had on his phone, he stated that there used to be a TMobile tower (or repeater/device) at the Nationwide Building, and it no longer seems to be there.Is there a way to check if maybe there was a device that was placed here by TMobile and maybe it's not functioning anymore?Thanks
I am messing around with my phone, and I decided to reopen my T-Mobile app. There was an update from 6/28. So I updated. I still have to bounce back and forth from service to WiFi. I didn't ADD FUNDS, but I got to where I could in the app. As in the past when I would go to a second time the app would "give up the ghost"! I am on a prepaid account.
I don't know if this is T-Mobile's problem or Spectrum, but I cannot get outgoing mail to work on my Android when connected to T-Mobile cellular data. Works OK if my Android is on WiFi.Server: mail.brighthouse.comSecurity protocol: TLSPort: 587Mail client says server did not respond when using above.Server rejects connection to port 25 with "service unavailable"I had used mail.twc.com, same problem.Inbound mail with imap not a problem
When I look up the information on traveling internationally, it tells me that calls are $0.20/min for most countries. I'm new to international calling, so I found this a little bit unclear. I assume that means my US contacts can call me as normal, and I can call them as normal (no country code required) and I'll simply pay the listed rate. Is this correct? I assume that if a foreign friend wants to call me, they'll have to make an international call with US country code to contact me. They'll pay whatever the international rates are for their carrier, and I'll pay the same 20c/min. Is this correct? If I want to call a foreign friend on their cell phone, I assume I'll make an international call with the appropriate country code. In this case, do I still only pay $0.20/min for the call? There are no extra fees for international calling? Thanks for the help.
I have a Galaxy S8 and I have been having problems with group messaging involving iPhones. When I send out a group text, I only get some of the replies coming from iPhones. Secondly, when I send out a text it in a group text, it texts me the same message from my phone number as if I am a recipient of it. I have only ever used android phones so there isn't a mix up with iMessaging. What can I do to fix this?
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