Question

3rd party purchases blocked?


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I got a new Samsung phone from T-Mobile store, I can no longer use my T-mobile account on Play Store to make purchases.  The payment method has been disabled on Play Store, when I try to “enable” it again it says “due to my T-Mobile account settings I cannot enable this payment method” and to contact the primary account holder (ME!).  I’ve searched through my T-Mobile account settings for three days - I cannot find anywhere that these purchases are blocked.  I certainly did not block them.  I don’t know what else to try.


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