How can I add another administrator to my account?
Best answer by terracotta333
We can help you out on it.
Billing Responsible Party & authorized users
Set up line permissions
Via Self Help
Primary Account Holder: Manage the account and all lines on the account, plus set permissions for other people on the account. The PAH is set as part of the My T-Mobile registration process. If you need to change the PAH, contact us.
Full Access: Manage the account and all lines on the account.
Standard Access: See basic account information and details for your own line.
Restricted Access: See basic account information and a usage summary for your line.
No Access: No access to My T-Mobile.
Set up permissions
- Log in to My T-Mobile.
- Click your name at the top right > Profile.
- Click Line Settings.
- Select the line of service you want to edit.
- Click Permissions.
- Select the level of permissions.
- Click Save.
Or Calling our Community Expert:
Adding or removing authorized users
If you're the BRP (Billing responsible person) and you'd like to add or remove authorized users on the account, give us a call by dialing 611 from your T-Mobile phone. For Business & Government accounts, either the BRP or an authorized user can give us a call to make updates to the list of authorized users. (Not calling from your T-Mobile phone? See additional ways to Contact Us).
At T-Mobile, account security is a priority. When you call us, we'll need to:
- Send a one-time PIN to your device to verify that you're the BRP.
- Verify the following information:
- Your name
- Mobile number or account number (Find your account number.)
- Account PIN/passcode (Learn how to Set up your PIN/passcode.)
Hope it Helps =)
Give us a call
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