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After the bill is past due is it possible to pay for certain lines on to be cut back on or do I have to pay for all the lines on the bill to be cut back on?

  • 28 September 2016
  • 1 reply
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on a family plan and the phones are suspended because the bill is past due but I only want to pay for individual lines to be turned back on. is that possible?

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Best answer by tmo_chris 28 September 2016, 16:39

Great question! If the service is suspended for non-payment, the entire bill for all lines would need to be paid in order to resume service. Depending on your eligibility, you may be able to set up a payment arrangement to resume your service and give you additional time to pay if you need it 😊 Check out the steps for setting up a payment arrangement here.

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Userlevel 5

Great question! If the service is suspended for non-payment, the entire bill for all lines would need to be paid in order to resume service. Depending on your eligibility, you may be able to set up a payment arrangement to resume your service and give you additional time to pay if you need it 😊 Check out the steps for setting up a payment arrangement here.

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