why can’t I see all my sent or received text on my usage detail summary when I log into my account? It’s been happening for a year now. Plz help!
Best answer by tmo_amanda
Wow, this has been going on for awhile! Are you the primary account holder? I'm wondering if this is due to permissions. Follow these steps to see if your My T-Mobile permissions need updated: Set up My T-Mobile permissions. Let me know if that does the trick.