Question

Any experience with legal arbitration with T-Mobile over their not honoring written contract?

  • 13 January 2022
  • 1 reply
  • 168 views
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I contracted with T-Mobile for four lines with the Magenta Max program for a total of $150/month and they have verified the contract. They now say it was a mistake on their end and that it should have been a higher price. They have worked with me a few months but now say they will not come down to this price even though they have the contract and agree its there. Talking to supervisor did not help.

Does anyone have experience using the legal arbitration that we all “agree” to (no choice, of course) with T-Mobile? Any pointers?

Thanks.

1 reply

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you could always contact the BBB and see if they can stir some rocks around to get something happening.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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