For the past week, when I click on "view my bill", it flashes to the page where I can see where my bills are, but then flashes back to my previous page. I called support and they stated that they are updating the system and it would just take a few days and I should be able to see my bills. Its been over a week and still I can't view my bill. I'm hoping that support will let me know when this will be resolved!! I called and asked for a paper bill, but that never arrived.
Best answer by tmo_chris
I agree! This would be super frustrating! Please Contact Us again when you have a moment and ask the person you speak with to check to see if your line is set as the primary account holder for my.t-mobile.com. They will know where to look and confirm you are set up correctly.