I have been with T-Mobile for over 2 years. My auto pay was always set up to debit my account on the 17th of each month. These past months auto pay debits my account twice one week early, creating two (2) $32 overdrafts. Spent three (3) calls with TM support who could not fix the issue, despite being informed that the account was always scheduled for 17th of each month billing. I am seeking repayment of $64 in overdrafts and have screenshots of my bank account as evidentary proof. Please sort this out once and for all and reimburse me as requested. Thank you. David Dunlap 754 207 5603
Also seeking customer service direct email where I can send attachments as proof of this dilemma.
Overcharged me for WI-FI device I didn’t used and now I can’t get reimbursed . Spoke to several T-Mobile agents and no one can help me keep running around. I’ve been misled from then get go. I am very disappointed and dissatisfied. Please help.
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