Question

Bait and Switch - Trade in SCAM

  • 20 May 2022
  • 1 reply
  • 53 views

Badge

Why? I traded my 3 phones for the free phone promo last Aug.  Thinking my 3 devices will be almost free. I called customer service right away when they charged me $20 something for each phone monthly to complain. Customer assured me that they will fix the problem and rest assured that no monthly devices fee will be charged moving forward. It happenned again a month after then same promises then another month again...and every month I call ( about 8 months with more than 8 rep that I talked  with same promises)  What shall I do now? I am tired of calling and to waste my time. How can I file a complaint?


1 reply

I suggest filing a claim with the Better Business Bureau.

Reply