My family and I are victims of this bait and switch. We were assured they would accept a transfer from CSpire, have the “T-Mobile on me”, My husband traded his Iphone 14 for a T-Mobile 14, so we still had to pay the difference at CSpire. Not a big deal since this new phone was supposed to be free. I got a 14 as well, and we gave them our old phones. My children’s phones were cracked so they got IPhone 13s. We were told our bill would be $225 with discounts on autopay, home internet, and the 4 lines. First bill was that much but we also had a $100 credit. 2nd month they have us paying for our Iphone 14s for $35/ month and our 2 13s. WE thought we would be happy here, with no hidden fees, but when you’re told one thing over and over at the store, then the bill is $75 more than you were quoted, we are not satisfied customers.
Best answer by syaoranView original