Has anyone had problems with bills not being allined, causing disconnection
In July of 2021 I switched to Tmobile to Verizon and have nothing but trouble every month with billing. After many calls to CS and getting nowhere i finally got a supervisor. Tmobile somehow changed the original agreement we had where i send in my 2 iPhone X and i would get 2 iPhone 12 and only pay $73 per month for 2 lines of service.
He read the many pages of notes from all of my calls and then told me one of the iPhones X that i sent arrived late and therefore voided the agreement. One of the 2 iPhones arrived late because they sent me the wrong prepaid mailing postage form with the IMEI of the first iPhone i had already sent in.
So now i am paying about double what i should be paying and the supervisor said there is nothing i can do about it.
Really?
Ive searched high and low and can not find where to appeal this decision. Anybody know where?
good morning
i need to do just a full billing on 2021
just the full amount
where can i find here?
Apparently, you need to go to your account, look at each bill for 2021, and add them together to get a total.
good morning
i need to do just a full billing on 2021
just the full amount
where can i find here?
Todd, I feel your pain. I have tried cust ser. and been hung up on 2x. I went to the store and they said they can’t help. T Mobile has withdrew almost $180 out of my “Auto Pay” acct. I was told it was to be $72.00 Now I have to dispute that. This used to be good cust serv but seems the wheels have come off. NO MORE T MOBILE !
T-Mobile billing (auto pay) and adjusted credit is a NIGHTMARE. I have never experienced a more convoluted and inconsistent billing process in my life.
TM owes me a credit of $77.83 and my bill is $170. Why did I get a bill for $148.18?
It doesn’t stop there, they also owe me $170 for erroneously debiting my checking account last month. I had credits and paid the difference, but they STILL debited the full auto payment amount.
I’ve turned off auto payment until this gets straightened out.
i cancelled the tv service but my bill still high
why my new bill is so high
I got sms ending 6223 $80.i want know about it
Userlevel 4
+10
Hi there! I'm not sure what you mean by "not being allined". Could you elaborate? Also- your username, is that your phone number by chance? I would recommend changing that asap!
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