Bugs all over the website.

  • 20 July 2018
  • 0 replies

To the T-Mobile web development team, you have bugs everywhere. I would keep getting 503 and 400 errors if I refreshed when shopping for accessories, and trying to login. When I was checking out, I was unable to confirm my information, as the first name, middle initial, and last name fields were disabled and my full name was put in the last name field. Thankfully, being a web developer myself, I was able to continue with my order after I enabled the fields with the Google Chrome dev tools. If this issue is universal, it will prevent customers from have a positive experience on the T-Mobile site. @tmo_brandy@tmo_dominic@tmo_mike@tmobile-admin

0 replies

Same issue keeps happening when trying to log in. Getting 503 error on token retrieval request. Unacceptable for the scale of the company like T-mobile. 

Steps to reproduce:

  1. Go to https://www.t-mobile.com/
  2. Go to My Account > Login
  3. Enter phone number
  4. Enter correct password
  5. Get an error page (screenshot attached).

Using incoginto tab with cleared cache and cookies did not help