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can i recover my number i recently had changed

  • 21 May 2017
  • 7 replies
  • 18203 views

I recently had my number changed but then realized that my number is the only way I could log into certain other accounts and now im locked out of them. is there a way I can recover that number and have it back to my account

7 replies

tmo_chris
Rank
Userlevel 4

Oh no! We do actually have a way of requesting your old number back depending on how long ago you had it changed. Just Contact Us when you have some time and let them know you want your old number back.

Q

I 

T

I’m trying to get my old number back now. The number is still out of service but the expert, im on the phone with now says he can’t do that

 

gramps28
Rank
Userlevel 7
Badge +14

The original post is from 4 years ago so things may have changed.

Z

Is it at all possible to get a number back after six or seven years of the number isn’t in use and is in T-Mobile’s number pool?

Z

Would that require a provider to provider request for the number?

F
Rank
Userlevel 7
Badge +16

doubtful. i mean unless its still not in use but usually about 30 days after the line was closed the number will get recycled and tossed back out to someone else.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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