I am using my husband's account to ask this question.
We joined t-mobile at same time and he is able to log in and go into his account page BUT NOT MINE!
I can log in but it will go to the main page of t-mobile. I tried to click to my account but no luck at all.
It keeps redirecting back to t mobile page. I can't pay my bill, change my setting, etc. Totally useless!
And when trying to log in this community, it keeps saying "the email is existing." I was not log in or set up something with email at all.
My account is screwed up!!! Please help!
I tried to call in 3 times and they all can not help. One of them even said it's the t mobile problem that lasts 3 months already.
Well, if it's t mobile problem , why you are not fixing it yet??? I am very frustrated it.
Best answer by tmo_chrisView original