I’m trying to pay my bill and can’t. Apparently I made a payment earlier in the month that has seemingly poofed away and now I have a past due balance and now I’m trying to pay this months bill and I can’t pay it online, I can’t pay it over the automated system AND the rep that tried to do a manual payment even said not authorized for her. They keep telling me to call the bank which is closed but I also know I have money because I got paid today and I double checked to make sure the money was there which it is. Now they are telling me to go to the store and get a refill card which has become ridiculously hard to find. My bill is $50 I only found one refill card after going to several stores and it was only for $40. I’m so frustrated because now my phones off and I’m trying to pay the bill and can’t. It’s got to be something on Tmobiles end because my cards are fine and now my phones just dead in the water.