Wondering if anyone else is newly having this issue. I found this thread that started two years ago but still had replies within the last four months and there doesn’t appear to be a solution.
I spent nearly an hour on the phone with tech support earlier and though we tried a ton of resets on my phone, as well as her manually changing what tower my phone is connecting to, I still cannot receive text messages from most accounts, including T-Mobile verification codes. Tech support had to text the other phone on our account so I could verify it was me.
Many things require two-factor authentication these days, so I can’t just go forward not receiving texts. Tech support said they would monitor my account for 48 hours, but wouldn’t be able to tell if I was being sent messages that ultimately weren’t getting delivered, so I’m not sure what the monitoring is going to do. I’m searching for any type of solution at this point. I feel like someone ought to be able to hit the master reset on my phone number and start from scratch. I can’t imagine how a phone number could essentially be corrupted into not being able to receive texts anymore.
I’m having issues with SMS, MMS, and Short Code. Only two people I know have gotten their texts through to me out of ten. Please help!