I tried to switch to a different plan yesterday and now I am stuck with a pending order. It now would not let me doing anything else and kept saying I am having a pending order. Even though I went to order detail, I hit cancel order, and the order status changed to "LOCKEDFORCANCEL". However few minutes later, I logged again, the order status changed back to INPROGRESS!
So is there a way that I can remove this pending order?
Best answer by snn555
if all you are trying to do is a change of plan and it's in progress then typically that would not go into effect until your next billing cycle unless you decided to have it enacted immediately. on that you would have prorated charges if there was an increase between now and when your bill would normally begin. The only thing I can suggest is contacting customer service and trying to reverse or cancel. This may take 24 or 48 or 72 hours.