I have been trying to log into my T-Mobile account all day and I still keep getting the message: “Looks like we got our wires crossed.We weren’t able to process your request at this time. Please try again later.”
Customer Service was no help. I was told that there was an update going on and to try again later.
I also tried different browsers and changed the password. Problem not solved.
Can anybody help resolve this?
Best answer by tmo_mike_c
If this issue is still continuing and happens on multiple browsers, definitely reach out to our Care team so they can file a Help Desk Ticket for you.