I am very frustrated with TMobile right now. I switched from Verizon in April, I was told that the 3 phones still being paid on from Verizon would be “paid off” through the CFP as long as I sent the phones in, purchased new ones and submitted my last bill. The Tmobile site won’t allow me to upload my last bill and I have not been able to get the proper help from customer service. I now have a $1400.00 bill from Verizon that I have to pay out of pocket. Is there an email where I can file a formal complaint?