Question

CFO Chief Financial Officer- Peter Osvaldik

  • 1 June 2024
  • 1 reply
  • 29 views

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Dear Mr. Peter Osvaldik

T-Mobile CFO

I have had T-Mobile as my one and only mobile provider for more than 20 years. So long, in fact, that some of my records have been archived.

I see no reason to have to give you a Debit Card number or my checking account information, just to continue to participate in Auto Pay.  

Your company has been hacked multiple times, and my information has been compromised at least once! 

To give your company information that could possibly end up in the wrong hands, and if this happens, the ‘wrong hands’ could possibly divest me of a huge amount, if not all of my hard-earned money.

I have been using the same credit card for my Auto Pay for many years. 

Please explain why I should jeopardize my financial situation, while making both of our lives easier (I would think) by using Auto Pay. 

 


1 reply

Userlevel 7
Badge +15

This is just a customer peer help forum with some moderation by T-Mobile.  No one here has access to your account and any complaint would be best sent directly to T-Mobile through one of their many methods of contact.  

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