Charge my two months bill when I switch plan

  • 15 January 2021
  • 1 reply

  • First activity
  • 0 replies

I upgrade TMobile plan few months ago for more data. I got twice charges from my credit card within the same billing cycle. I called the customer and he said wait for few months will get adjustment. But I have been waiting over four months still nothing happen. Does anyway I can ask for refund? I’m getting lost my confidence with TMobile as seven years customer.

1 reply

Userlevel 6
Badge +13

All billing issues need to be discussed with Customer Care.  You can either contact them through 611 or through Facebook or Twitter.