charged 10.00 for cistomer support

  • 25 September 2020
  • 1 reply
  • 63 views

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I was charged 10.00 for calling and asking for customer support. I was NOT told about this charge and I find it very shady that they tacked this amount onto my next bill. Absolutely redicoulous. 


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Userlevel 6
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@Kteise01 were you calling to pay your bill by chance? There’s a $10 to do that over the phone, but using the self-service option is free on the following page.  https://www.t-mobile.com/support/account/pay-your-bill

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