charged 10.00 for cistomer support

  • 25 September 2020
  • 1 reply


I was charged 10.00 for calling and asking for customer support. I was NOT told about this charge and I find it very shady that they tacked this amount onto my next bill. Absolutely redicoulous. 

1 reply

Userlevel 6
Badge +14

@Kteise01 were you calling to pay your bill by chance? There’s a $10 to do that over the phone, but using the self-service option is free on the following page.