Firs off, I don't have internet, nor mobile service today, what is going on? Is somebody working on this issue? second: I am still waiting for a credit promised (have proof) on a iWatch i bought for my husband. I got if for half price and I was supposed to be paying only half each month. I have been calling and always the same response: next month you will see the credit. When? The same shit happened to a phone i brought from verizon, i promised $800.00 for bring it with me. I have not seen nothing. Good thing I have all that saved for in case I need to start a lawsuit. I think i am not the only one with this issues, and soon enough we will seek professional help to start this lawsuit. If you are not going to give what you promise, dont promise anything.