I am trying to reach a developer from tmobile's software team. The ones responsible for deciding on breaking enterprise regulation i.e enterprise devices such as the LG V30 are to be updated at least once every 3 months. Updates via carrier cycle distribute such that LG --> Carrier --> Customer/Users via OTA. However, our updates have been stuck on "carrier" for 6 months as confirmed by LG representative via LG support. Other threads from tmobile support have stated Pie has been received however no time frame. We have been very patient. But now, its become ridiculous.
I would like to kindly ask a developer, not tech support, not LG support, not customer support, but a TMOBILE DEVELOPER (NOT LG) to respond since they are the individuals directly relevant to software updates. I spoke to everyone but the developer already via phone call however they do not have any information. If i cannot reach a developer, while the developer decides to block/hold our updates, how in the world can us customers receive ANY information?? I would like an articulate no BS answer, you guys are seriously late. Most of H932 users are beyond frustrated. We are using a $800 2017 flagship. This is absolutely unacceptable