I’ve had my account with T mobile since Sept 2. After a week, I was told by client, prospects, and friends whom sent text messages, made phone calls to only get a busy single, sent emails, to which 60% of my phone was working properly. I was getting double text messages from the carrier and my Apple ID. Sometimes the Apple ID would take five minutes to come through on the text message and then sometimes 10 minutes sometimes an hour and sometimes even the next day… I changed SIM cards 3 times after addressing the problem with Sometimes the Apple ID Text would take five minutes to come through on the text message,then sometimes 10 minutes, sometimes an hour, AND sometimes even the next day. I spent over 50 hours with customer care & IT trying to see where it stemmed from. Also apple did two internal investigations and came to the conclusion it was my carrier. Then I found out about Digits last night, come to find out there were 9 added lines on my cell phone! Which t mobile would not provide me with the added lines When I asked them the details, but assured me they were taken off. Logging into my account this AM I see On my blocking list that Device blocking was checked and WiFi calls were turned on. Even though we turned off those options last night (also I’ve never turned those on myself) My phone is still not working properly, I dialed my number from my home line: and my phone never rang nor did the number show up in missed calls. I wasn’t even pushed to my voice mail, it rang for about 12 rings then went into a busy Signal. During my ordeals with T mobile, I was 75% of the time speaking to the Philippines call center, to which I felt they had me just going around in circles, never fixing any issues. I just logged into my account again, yet again, the device blocking was checked, and WiFi services for WiFi calls are allowed on my cell phone.
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