disappointed

  • 13 September 2021
  • 4 replies
  • 42 views

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Disappointed with TMobile very much it's 2 day that they can't temporarily unlock my phone I'm overseas and can't use phone


4 replies

Userlevel 7
Badge +13

What type of phone? If it’s an iPhone then it can’t be temporarily unlocked per Apple rules.

If it’s an Android you should be able to do a temp unlock from the unlock app.

Userlevel 5
Badge +8

add on question..how long have you had this phone on an active account with TMO prior to going overseas?

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Had phone over a year and I have android it should unlock but it won't and customer service can't help me

Userlevel 7
Badge +13

Is the account up to date and no outstanding account balances?

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