DO you check bill?(you should TMobile illegaly charges/fraudulent activity)

You can go ahead and forget about class action lawsuits. Anyway most everybody checks their bills. everybody on the new plans has the same amount every month. It doesn't go up it doesn't go down so it's pretty easy to check.

Plan isnt new have had it since 2014 and bill is never seems to be same exact amount each month.  Also not everyone has ability to easy check bill whether from access disability etc.  I know my dad wouldn't of caught because of is mental disabilities and dementia. So i figure there are a lot out there that dont check bill.

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On Sun, Sep 15, 2019 at 12:13 PM, snn555<no-reply@t-mobile.com> wrote:

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DO you check bill?(you should TMobile illegaly charges/fraudulent activity)

reply from snn555 in Account & services - View the full discussion

You can go ahead and forget about class action lawsuits. Anyway most everybody checks their bills. everybody on the new plans has the same amount every month. It doesn't go up it doesn't go down so it's pretty easy to check.

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Late fees aren't fraudulent charges.

magenta9979839 wrote:
Late fee and yes I wasnt being exact on the math but i believe most got the point.

Unless your payment wasnt late which mine was not then it is if they were to take it out of my bank account with autopay and i alerted chase, chase said it would be fraud as it wasn't a legal late fee as my bill payment wasnt late. So I'm going with peoples advice that know laws on this 

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DO you check bill?(you should TMobile illegaly charges/fraudulent activity)

reply from gramps28 in Account & services - View the full discussion

Late fees aren't fraudulent charges.

Was personal banker clerks cant answer those questions. Awesome you studied law im assuming sense you brought it up You studied law in this area? 

TMobile has been fined various times for customer deception/ illegal activity. Other various companies for. Comcast to verizon have been fined for things like this.so is FTC also wrong?

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DO you check bill?(you should TMobile illegaly charges/fraudulent activity)

reply from gramps28 in Account & services - View the full discussion

I doubt a clerk from Chase knows the law that well , at least the ones I dealt with.

BTW, I studied law and became a paralegal and interned with the States Attorney's office.

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even if you're set up on auto pay if T-Mobile is not able to withdraw those funds because of a card error or Bank error or change of payment medium information then yeah it was late.

Lol nice reading like i said it wasnt a clerk it was personal banker/head person that I know knows the laws because this is part of his job. And hes assisted in things like this before.

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DO you check bill?(you should TMobile illegaly charges/fraudulent activity)

reply from gramps28 in Account & services - View the full discussion

Like tier 1 Tmobile customer support the Chase Clerks read from a script.

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Also auto pay you authorize monthly payment, not monthly payment with random charges.  Bill has to be accurate in autopay also you can not just have wrong charges lol as lawyer I'd think you'd know that.  Its in consumer protection laws.

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DO you check bill?(you should TMobile illegaly charges/fraudulent activity)

reply from tmo_chris in Account & services - View the full discussion

If there is a specific charge on your bill that is not supposed to be there due to a T-Mobile error, we will always correct this for you.

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Either way personal banker. Not sure exact title know he is personal banker. 

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DO you check bill?(you should TMobile illegaly charges/fraudulent activity)

reply from gramps28 in Account & services - View the full discussion

You went from a personal banker "clerk" to a personal banker so that's

why I'm guessing since the story keeps changing.

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Never said you wouldn't correct. Just that there was illegal charge on bill.  Shouldn't of had to deal with issue in first place.... As there shouldnt be charge on first place.

And if i didn't bring it to attention anxd argue about it i would of just had to pay. Luckily I have ability to catch these things unlike others who may have disability etc that cant catch these things its why legally bills need to be 100% accurate and there are consumer protections laws for these reasons.

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On Wed, Sep 18, 2019 at 9:33 AM, tmo_chris<no-reply@t-mobile.com> wrote:

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DO you check bill?(you should TMobile illegaly charges/fraudulent activity)

reply from tmo_chris in Account & services - View the full discussion

If there is a specific charge on your bill that is not supposed to be there due to a T-Mobile error, we will always correct this for you.

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Yes a word can change a story or connotation.

Another word the poster will have to look up.