I just got a email saying "You recently deleted your Mobile Internet account." but I haven't made ANY changes to my account, so what's going on here!?
Just for reference, yes, I checked to make sure it was the actually from t-mobile. It's the same no-reply address I always get from them. I want to know how and what has been changed/deleted on my account when I didn't do anything!
Best answer by Anonymous
You may be the victim of a "port out" fraud. Do you know if your account had a port out PIN? A port out fraud is a way for criminals to gain control of your cellular number in order to be able to validate password changes to bank accounts, etc. Have you set up your account login on T-Mobile.com? If not, I'd call customer service.
This forum is not customer service. It's a community forum. The people here (many of whom, like myself, are just customers) do not have access to your account records. Contact Us