Question

Email-to-SMS not working

  • 14 October 2021
  • 3 replies
  • 112 views

Badge

Hi everyone,

I work in law enforcement. My job uses email to sms to notify us of overtime. It seems when they directly send an email to my number@TMOmail.net it goes through. But when they utilize the group distribution list, it does not. What I mean by group distribution list is there’s about a hundred numbers@thereserviceprovider.com/bet that get notified. I’ve never had this issue until I switched to T-Mobile. What would cause the issue where the email to sms are not going through? 

It happens to a lot of people at my work that have T-Mobile which is why I think it’s a blocking / spam issue  can someone check?

the email domain it would be coming from is McLeancountyil.gov  

 

can you check to make sure they are not blocked from groups? I checked my sms blocking settings and there are none. 


3 replies

Userlevel 6
Badge +11

@srickar 

Userlevel 3
Badge +4

Hey @KyzNToby 

The domain is not blocked. Please send me a DM so that I can review the specific example.

Badge

Hey @KyzNToby 

The domain is not blocked. Please send me a DM so that I can review the specific example.


sent. 

Reply