Question

Error "Couldn't Find any available networks" when trying to unblock eligible Samsung phone in foreign country

  • 27 December 2021
  • 1 reply
  • 25 views

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I am in India and want to use the phone with a local provider JIO’s SIM. I should have unblocked it while in the US but I forgot.  Currently it is showing the provider as Vi India on the phone with  T-Mobile’s SIM  card in it. But when I go to Connections->Unlock phone, I get the message “Couldn’t find any available network”. Does anyone in the community have any ideas on how to work around this issue ? I can call 1-800-T-Mobile, a US based number but will I get dinged call charges if I do so since I am now in a foreign country ?

Thank you for any help/pointers ?


1 reply

Userlevel 7
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If you have a Tmobile handset with a Tmobile sim you can call the number below free of charge.

tel:1-505-998-3793

https://www.t-mobile.com/contact-us

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