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Exchange for a different color

  • 16 April 2021
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I bought an Iphone 12 pro max not too long ago, the box wasn’t opened, and it’s brand new,  but I don’t have the receipt. I was wondering if I could exchange this phone for another color.


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I bought an Iphone 12 pro max not too long ago, the box wasn’t opened, and it’s brand new,  but I don’t have the receipt. I was wondering if I could exchange this phone for another color.

The receipt might be on your account.  At the very least, there will be a $50+ restocking fee, if they allow you to exchange it.  Returns and exchanges usually need to happen within 15 days of purchase.  Without proof of that purchase, I don’t think T-Mobile can allow it to be exchanged.  

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