I started with T Mobile and my plan is the Magenta plan with 2 lines for $70.00. Everything was fine until this month. This month we got charged for $90.01 because we have charges for Directory Assistance, which we were told there was no fee for this. However on the bill we can see we were charged with this. How do we get the charges removed as we were told we would not have to pay any fee for using 911, but know we are getting charged a little over $20,00 extra this month for using 911. This is total opposite of what we were told. Please help us find out how to get this $20.01 get credited back to our account since we were told there would be not charge for his service. Our bill should be $70.00 under our plan! Thanks in advance!