None of my lines are showing on the FamilyWhere


Best answer by tmo_amanda 16 May 2018, 17:28

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3 replies

Userlevel 4

Hi, @magenta4823580​! Sorry to hear you're having trouble with FamilyWhere! Have you used the service before? I know when you start up for the first time it does send a message to the other lines asking their permission to be located. Could the system still be waiting for that acceptance?

Userlevel 4

Happy Monday, @magenta4823580​!

Are you still having issues with FamilyWhere? If so, please take a look at Marissa's reply and get back to us so we can figure out why none of your lines are showing up.

Userlevel 4

Good morning, @magenta4823580​!

I just wanted to swing by to see if all of your lines are showing up in the FamilyWhere app now or if you're still missing them. In case you're needing info on how to set-up or manage FamilyWhere, we have lots of info for you over here.