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FamilyWhere Is ruining my life!!

  • 9 May 2018
  • 9 replies
  • 5796 views

so im a 34 year old woman who has a spouse that constantly uses the FamilyWhere app to track my location. That alone is extremely annoying. But what’s worse is that it’s oftern not accurate and tells him I’m at places that I am not. I’m not a child that needs to be tracked. does anyone know of an outside app that can completely block my gps signa? Turning off my location services on my iPhone doesn’t work. Please I’m so sick of fighting over the results it gives him.  I called tomobile to ask them for help all the rep said was that he could disable my short codes, which would block the app. But since my spouse is the account holder all he had to do was call T-Mobile and reverse what I did. This is hell!!! Please someone any help is appreciated.

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Best answer by tmo_lauren 10 May 2018, 21:58

Hey there!

First off, I'm so sorry about your situation, I can't imagine how frustrating that is. 😥 Unfortunately, FamilyWhere doesn't only use GPS, it uses a few different ways to track you, so GPS alone won't block your location. If the account holder insists on keeping the application on your device, having your location on will actually provide a more accurate reading if part of the problem is the results. This site here will give some insight - https://tfw.support.safely.com/hc/en-us/articles/204119066-My-locations-are-inaccurate-

That will yield more accurate results, however the only real way to stop the location tracking is to be the primary account holder and have it removed. 😥

I wish there was more we could do to assist.

-Lauren

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9 replies

Userlevel 5

Hey there!

First off, I'm so sorry about your situation, I can't imagine how frustrating that is. 😥 Unfortunately, FamilyWhere doesn't only use GPS, it uses a few different ways to track you, so GPS alone won't block your location. If the account holder insists on keeping the application on your device, having your location on will actually provide a more accurate reading if part of the problem is the results. This site here will give some insight - https://tfw.support.safely.com/hc/en-us/articles/204119066-My-locations-are-inaccurate-

That will yield more accurate results, however the only real way to stop the location tracking is to be the primary account holder and have it removed. 😥

I wish there was more we could do to assist.

-Lauren

Userlevel 7
Badge +13

Your only other option is to open your own account.

Userlevel 5

Opening up your own cell phone account is the only viable step. I have a similar issue where my wife track me via ipad/iphone and most times she sees inaccurate data from the map. One time she freaked out because she tracked me driving into the ocean.... well thats what her device displayed...lol.....  I am in a slightly different situation cause all i have to do is turn the cellular service off on my Ipad and no more tracky-tracky 😊 .

Apparently your husband have trust issues maybe for a variety of reasons and he just want to know whats going on....he wants to keep tabs on his beautiful wife...  I do understand his view, and I do understand your view.... The both of you need to come to some sort of mutual understanding concerning the Family Monitoring or it will drain you emotionally and negatively affect your marriage 😥 and unfortunately T-Mobile do not have a marital/social intervention service that could help customers who may be affected negatively due to their great products and services.

Wish you both the best ...

I feel your pain, I too have a psycho husband who tracks my every move. Google play store has an app called Fake GPS location. In addition to that, under settings, go to connections, then location, and select Locating Method and change it to: device only. Directly below that is the Improve Accuracy option, make sure to open this and switch both options off.

Your second option and my personal favorite is to simply pop out your SIM card. If You happen to need the use of your phone while you have the SIM card out, you can connect to WiFi wherever you are or (I purchased a hotspot for my car that my husband does not know I have) and log on to T-mobile Digits Website. There you will regain total use of your messaging, calling, and voicemail features... all without being tracked by dear old hubby.

-Digits does require you to allow and grant location permissions but with the Fake GPS app in use, the location can be set by you to anywhere in the US. I use the Golden Gate Bridge as my default just to confuse him ¯\_(ツ)_/¯ Payback for trying to track me in the first place...

Hope this helps

Hate to break it to you but, FamilyWhere is not ruining your life.  Blocking your GPS is treating the symptom not the disease.

Userlevel 5

I agree.

If there were no services and devices similar to FamilyWhere... then the post would say “Vehicles are ruining my life” due to her husband following her in a ‘vehicle’.

I'm getting tracked, harrassed, stalked as well from this service. You should be able to disable it for safety. Its a great service for children but unstable men and women with the control atm make it very dangerous and you will not have another customer when I do get my new phone. 

Userlevel 6
Badge +14

Yikes! The FamilyWhere services is designed to help the account holder find a phone’s location on their account. Are you the account holder, or another person on your account? If you’re not the account holder, you’d need to speak with them about turning the service off you don’t feel like you need it.

I use Family Where for my kids. Is there a way to have the system not let them know their location is being tracked?

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