File a ClickIT ticket with Sprint

  • 5 January 2021
  • 0 replies


I need to file a ClickIT Ticket so I can replace a broken device with another iPhone.

When I try to do it on the my account page , I get the error 

“This phone has already been activated for Sprint service.”

( iPhone was previously on TING, but not active on any account anymore) 

I already spent Hours yes hours in Sprint support chat and unfortunately they have no idea how to fix that, I had to google and try to instruct them as what to do and to file ClickIT Ticket

Is there anyone here who can help? Thanks.



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