Why does T Mobile's website force you to reset your password every couple of months!?
When banking institutions who actually MANAGE YOUR MONEY leave you in peace, it's crazy for a phone company to force you to reset.
I know the generic IT response will be "it's for security reasons", but you shouldn't FORCE your customer to "be secure". It should be a warning where we get the OPTION to reset, not being forced to do so.
So I guess my question is, is there a way to opt out of this "security feature" or someone I can talk to that can disable that from my account? After a full year of this nonsense, I'm getting to the point where I'm willing to leave the company if I don't get a resolution soon.
Best answer by snn555View original