Hello.
I am not a T-mobile customer.
How do I unlock my Fully paid off T-mobile iPhone 8?
Thank you.
Best answer by smplyunprdctble
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Userlevel 5
Unlock your mobile wireless device
Short answer: T-Mobile will not unlock a device unless you're a T-Mobile customer.
We have few iPhones from AT&T, also fully paid off, and even though we are not currently with AT&T,
It is so easy to unlock with AT&T.
I can't find the article, but I remember reading about Carriers MUST, by law, unlock cellphones that are fully paid off even if I don't have an account.
Thank you for your response.
Userlevel 7
+14
There's nothing that states even if you don't have an account in the law.
It states customers and former customers.
I have been paying on my phone and finally paid it off completely. I have been behind on my bill because I went on a 14 day quarantine when my daughther had Covid and without pay. I’ve asked for my iPhone to be unlocked and they are refusing because of past balance. I was told my phone payment was different from my bill and it wouldn’t affect my phone being unlocked. Why are they giving me such a hard time. I paid well over $1000. This is bs
N I bought thru TMobile.
Userlevel 7
+14
Your account needs to be in good standing.
If they unlocked it an the account had a past balance they risk the chance of the person leaving then be on the hook for non payment.
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