I am not a T-mobile customer.
How do I unlock my Fully paid off T-mobile iPhone 8?
Best answer by smplyunprdctble 25 August 2018, 04:00
Unlock your mobile wireless device
Short answer: T-Mobile will not unlock a device unless you're a T-Mobile customer.
We have few iPhones from AT&T, also fully paid off, and even though we are not currently with AT&T,
It is so easy to unlock with AT&T.
I can't find the article, but I remember reading about Carriers MUST, by law, unlock cellphones that are fully paid off even if I don't have an account.
Thank you for your response.
There's nothing that states even if you don't have an account in the law.
It states customers and former customers.
Cell Phone Unlocking | Federal Communications Commission
I have been paying on my phone and finally paid it off completely. I have been behind on my bill because I went on a 14 day quarantine when my daughther had Covid and without pay. I’ve asked for my iPhone to be unlocked and they are refusing because of past balance. I was told my phone payment was different from my bill and it wouldn’t affect my phone being unlocked. Why are they giving me such a hard time. I paid well over $1000. This is bs
N I bought thru TMobile.
Your account needs to be in good standing.
If they unlocked it an the account had a past balance they risk the chance of the person leaving then be on the hook for non payment.
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