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Getting Greater Than 18 month usage records

  • 25 July 2021
  • 2 replies
  • 189 views

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How can I get my usage records from 2017-2019?

Help!

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Best answer by gramps28 25 July 2021, 14:52

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You need to call Tmobile support or go to a store.

Tmobile support told me it is impossible to obtain call records more than 18 months old. They said records of calls more than 18 months ago are gone, permanently, and cannot be retrieved by me or by them, period.

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