Here's the predicament we are in because of a blocked imei. We got a phone for one of our kids 9 months ago from a private seller. At the time of purchase we verified that the imei was clean at the T-Mobile store and it was. About 4 weeks ago the phone stopped accepting calls and after a phone call into T-Mobile we found out that the imei was blocked due to non-payment on the original owner's account. T-Mobile is refusing to unblock it or tell us how much is still owed on the device, so it's effectively a brick now. Here's the frustrating thing... turns out that the non-payment was due to a bankruptcy of that private seller that was discharged about 5 months ago. So by blocking the imei T-Mobile is effectively ignoring the court order to discharge the bankruptcy and continuing to pursue the collection!!!! I realize it must be frustrating for T-Mobile to deal with people who default on their payments, but right now they are harming us, an innocent party, and violating the discharge court order. To add insult to injury, when they chose to block the imei, they did this without any notification to us... so for the past month we've been paying for the service we haven't been receiving! My 11 year-old, who uses the phone to be able to call us from school, didn't even know he is carrying a brick... completely deceptive move!! The agent told me that even though T-Mobile previously verified that the imei is good, that verification was only good at that point in time... that's an interesting caveat that's not disclosed on their site... that invites the user to "Verify your imei to ensure your device will work".... IMEI Status Check | See if Your Phone Works on T-Mobile 4G Network
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