Question

horrible customer service

  • 7 December 2022
  • 1 reply
  • 36 views

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I started with sprint 1998, I am now looking for another cell service, I lost a phone 2019, and still paying for it, I called like 5 times!  Also, why can I not go to a local office to take care of this issue?  I do not want to speak to aomeone in a different time zone!! I tell them I lost my phone yet it is still on my account!   So when I change service I know they will keep billing me!   


1 reply

Userlevel 7
Badge +16

if it was on a lease you will need to go in and ask how much is left on it. at  this point im guessing the lease itself is finished but technically now youre basically renting it..

 

who said you couldnt go into a store to get this handled?

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