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how can I get an activation code?

  • 3 January 2016
  • 3 replies
  • 770 views
G

I want to sign up for a pre paid plan. 

I have an unlocked moto e phone, new unused sim but how can I get an activation code? 

why would that be needed?

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Best answer by theartiszan 3 January 2016, 04:15

Only the SIM cards that were sold as prepaid activation kits that include time have activation codes that I am aware of. You can either stop by a store to activate it on a new prepaid account or purchase a SIM card activation kit for prepaid which will have instructions on activating online and a relevant code to activate it. A bare unused SIM card for post paid accounts will not have that information.

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theartiszan
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Userlevel 6

Only the SIM cards that were sold as prepaid activation kits that include time have activation codes that I am aware of. You can either stop by a store to activate it on a new prepaid account or purchase a SIM card activation kit for prepaid which will have instructions on activating online and a relevant code to activate it. A bare unused SIM card for post paid accounts will not have that information.

e2k
Userlevel 5

If you have an unused SIM and want to activate it, you should be able to do so at a retail location or by calling sales. You should not need an activation code per se. TMO just needs to activate the SIM.

tmo_mike_c
Rank
Userlevel 6
Badge +14

Hey @gregd101‌, the fellas here have the right idea. Either calling in or heading to a retail store to activate your service would be the best bet. If you do need to call in, you can let the representative know you're wanting to activate a new prepaid plan and they can get this taken care of for you.

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