Question

How can view billed and unbilled MMS logs for my account?


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I see the options for viewing text and call logs, but I don’t see any options for viewing MMS (picture/group texts.) The system displays a monthly totals for them, but unlike texts and call logs, it doesn’t give any details, like numbers sent to or received from.


6 replies

Userlevel 7
Badge +13

MMS is grouped in the SMS usage.

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@gramps28 They don’t show in the detailed logs. I needed one in particular at a specific time and date, and it didn’t show there.

Userlevel 6
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Android phone or Apple?

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It’s an android. Samsung, but most of my kids friends have Apple.

Userlevel 6
Badge +13

was going to say if the device in question was Apple and they were using its messaging system you wouldnt be able to see anything anyways since they dont really send as normal texts or MMS. but since its android that wouldnt be the case.

Userlevel 7
Badge +15

Maybe they were using a third party messaging app, like SnapChat, Kik, or one of the many others.  Those aren’t traditional SMS/MMS messages.  

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