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How do I cancel a line off my account?

  • 19 January 2022
  • 1 reply
  • 1660 views

I have been trying to cancel a line off my account but can’t find any options online. I tried waiting for chat support but can’t get a human. Tried the callback option but the screen wouldn’t load. It’s almost as if they don’t want me to cancel my line….

1 reply

Userlevel 7
Badge +14

I'm sure that Tmobile is experiencing the same worker shortage that you see on the news and are probably short staff so unfortunately you need to call in to cancel a line. You can try going to a store and have them call to cancel.

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