Solved

How do I cancel a recent payment?

  • 19 February 2016
  • 4 replies
  • 4404 views

I accidently sent in a payment before I meant to and I need to cancel it. How do I do that?

icon

Best answer by tmo_lauren 19 February 2016, 22:41

View original

4 replies

Userlevel 4

Greetings!

Typically once a payment is received, it is processed right away and there isn't a window to cancel. 😥

Some financial institutions will allow you dispute a payment and have it returned to the account, however, there may be fees from the bank involved and we will charge a failed payment fee.

-Lauren

i have a payment scheduled that needs to be cancelled bank was comprimised

Userlevel 4

@magenta7948522​ Hey there!

You will want to reach out to us directly through customer care so we can get that looked at. 😊 Community-2153

-Lauren

It said I had to pay $11 I processed the payment and it told me I paid $200 how do I cancel the payment 

Reply