How do I cancel a recent payment?

  • 19 February 2016
  • 4 replies

I accidently sent in a payment before I meant to and I need to cancel it. How do I do that?


Best answer by tmo_lauren 19 February 2016, 22:41

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4 replies

Userlevel 4


Typically once a payment is received, it is processed right away and there isn't a window to cancel. 😥

Some financial institutions will allow you dispute a payment and have it returned to the account, however, there may be fees from the bank involved and we will charge a failed payment fee.


i have a payment scheduled that needs to be cancelled bank was comprimised

Userlevel 4

@magenta7948522​ Hey there!

You will want to reach out to us directly through customer care so we can get that looked at. 😊 Community-2153


It said I had to pay $11 I processed the payment and it told me I paid $200 how do I cancel the payment