Solved

How do I cancel T-Mobile TV?


It said I would be able to cancel this app, but I don't know how.

icon

Best answer by jfuente11 27 May 2016, 21:02

Steps are available at T-Mobile TV app

Cancel your subscription on the phone for Android

  1. Launch T-Mobile TV.
  2. Tap on the menu icon at the top-left of the screen.
    Note: For Windows phone, tap the ellipsis () in the bottom right corner of the pink bar.
  3. Tap the Subscriptions section.
  4. You will see a list of packages, both available and subscribed.
  5. Tap the package to which you would like to unsubscribe
  6. Tap the Unsubscribe button.
  7. You will have access to the content in the package through the end of your billing cycle.
  8. During the period until the end of your billing cycle, you will see no subscribe button.
View original

3 replies

Steps are available at T-Mobile TV app

Cancel your subscription on the phone for Android

  1. Launch T-Mobile TV.
  2. Tap on the menu icon at the top-left of the screen.
    Note: For Windows phone, tap the ellipsis () in the bottom right corner of the pink bar.
  3. Tap the Subscriptions section.
  4. You will see a list of packages, both available and subscribed.
  5. Tap the package to which you would like to unsubscribe
  6. Tap the Unsubscribe button.
  7. You will have access to the content in the package through the end of your billing cycle.
  8. During the period until the end of your billing cycle, you will see no subscribe button.

Just wanted to check in and make sure you didn't have any issues following the steps! 😊

What jfuentes posted is perfect! 😀

-Lauren

Userlevel 6
Badge +13

Discussion moved from Community-2397‌ to Community-2185‌.

Reply