Question

How to get customer resolution help without calling the 800#?

  • 14 November 2020
  • 1 reply
  • 57 views

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I have an ongoing issue that I cannot get any help from the call center.  Ideally, I would like to talk to a local Regional Manager for the Northern California area.  I’m having some issues with one of their “non-corporate” stores.  I feel I have been lied to by their staff about promotions.  I would also like corporate to take notice of this store and their practices.  It seems like I am not the only one who this has happened to from this particular location.


1 reply

Userlevel 6
Badge +13

This forum is mostly inhabited by customers, just like yourself. If you feel Customer Care hasn't been able to resolve your issue(s), then perhaps the T-Force Team via Facebook or Twitter could help you further. 

Stores though, seem to be a tough challenge for consistency from my experiences.  If I have a poor experience at a store, I don't return.  

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