Solved

How to get receipt/bill for prepaid T Mobile payment ?

  • 14 February 2016
  • 2 replies
  • 193 views

Hi,

I made a payment for my prepaid T mobile account few days back. I got an email notification saying my payment has been made, however, there is no place I could get a receipt for the payment made. I spoke to the payment agent and he said there is no way T mobile could provide a receipt for payments made for recharge account. I'm surprised that in USA that T mobile could charge my card and still not provide receipt. Could any of you folks help ?

 

My expenses are borne by my employer and I need a receipt for every payment made. Failing to do so will result in me paying for the expenses. Kindly help. 

icon

Best answer by tmo_mike_c 14 February 2016, 17:30

Hey @shanmuga‌.

The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.

View original

2 replies

Userlevel 6
Badge +14

Hey @shanmuga‌.

The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.

Hey @shanmuga‌.

 

The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.

 

Does the receipt in the store have the address information on it?

Reply