how to get solved ?

  • 11 February 2021
  • 1 reply


in this thread i answered the question.  20 days later someone used similar answer and had it marked as solved.  How do I get a solved ?

1 reply

Userlevel 7
Badge +13

The difference between your post and the Community Manager’s, is pretty clear.  Mike C’s post outlined the solution for both postpaid and prepaid users along with some other troubleshooting steps.  I don’t know who chooses and decides that a topic is answered but most of us here are just here to help and could care less who gets marked as the answer.  Helping others and an awesome group of regular members here is why I stick around.  Well…  I also have a lot of phones and enjoy tech probably a lot more than most.  :D