Huawei p30 lite no service.

I bought a Huawei p30 lite and a T-Mobile sim card. I set up the sim and made an account. once I got to placing the order I placed it and got the message that it may take up to 2 hours for service to start. Still got no service a day later. on my pc the account is set up and should be working.


Best answer by Anonymous 31 May 2019, 23:18

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There are at least 9 versions of the P30 lite. Which one is yours? (e.g. MAR-L22B)

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They will more than likely need to manually configure the APN settings on the device as well.  The Canadian P30 Lite is the most compatible with US networks. 

Taken from

4G LTE : (Band 1, 2, 3, 4, 5, 7, 8, 13, 17, 18, 19, 20, 25, 26, 28, 29)

4G UMTS/HSPA+/DC-HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)

2.5G (GSM): 850MHz / 900MHz / 1800MHz / 1900MHz

It says it's the international version model mar-lx3a. would i have to edit the current tmobile apn or create a new one?

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Creating a new APN isn't a bad thing. 

BYOD T-Mobile data & APN settings

I found specs for the lx3a on, which may be in error but it's all I've got. This seems to be the Latin American model. Here's the LTE side of things.

LTE Cat6 (Bands 1, 3, 5, 7, 8, 28) TD-LTE (Bands 34, 38, 39, 40, 41) VoLTE

Of the bands listed. T-Mobile uses only band 5 and that only in Myrtle Beach, SC. Almost total LTE incompatibility.

3G specs: UMTS 850/900/1900/2100

Of the bands listed, T-Mobile uses only 1900 in maybe half their markets.

Looking at 2G: GSM 850/900/1800/1900

Of which T-Mobile may have some 1900 MHz GSM left in maybe 2/3 of their service area to service mostly M2M devices.

All-in-all, from what I can find, this phone is a very poor choice for T-Mobile. Might be slightly better on AT&T but it's generally a poor choice for use in the USA. Sort of, no wonder you're having issues.

Thanks guys ill try at&t or replace the phone.

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You might want to look over at XDA Developers to see if there us a way to convert it to the Canadian firmware. 

Why would you import a phone when there are plenty of phones available in the US to buy? No one would import a car, TV, or computer.

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Becauae the US only gets a very small amount of the phones available in other markets.  The US always gets the same old crappy colors as well.  The US seems to be fixated on the same generic looking and working over-priced junk. 

Accepted but when you BYOD, network compatibility is on you. With T-Mobile is is particularly important. Since they don't have much in the way of the "old" RF bands (e.g. band 5, 850 MHz) they have to use more new bands (e.g. 12, 66, 71). These bands are not yet generally found on phones intended for the international market. 

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Definitely!  People do need to understand that different devices can vary in the supported bands they have.  Although more globally focued devices appear more and more every day.  Always checking the bands the device has with what your carrier they are currently using it on supports, with the deployment of what your carrier uses where you live .